Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Chelsea Tousley

Los Alamos,NM

Summary

Attentive and focused seeking a healthcare profession offering 4 years of hands-on experience. Successful in quickly building rapport. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills eager to join the nursing field.

Overview

10
10
years of professional experience

Work History

Business Owner

Vintage Hair Company
01.2015 - 01.2020
  • Trained and motivated employees to perform daily business functions.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
  • Fostered culture of innovation within company by encouraging team members to share ideas openly for ongoing growth potential.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Mentored junior staff members, fostering supportive work environment that encouraged professional development and growth opportunities within company.

Hairstylist

Mark Pardo SalonSpa
01.2010 - 01.2015
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Built loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Achieved consistent positive feedback from clients regarding their experience at salon due in part to attentive listening skills during consultations.
  • Collaborated with fellow stylists to create positive work environment and share best practices.

Education

Associate of Applied Science - Nursing

Central New Mexico Community College
Albuquerque, NM
12.2023

Skills

    • Customer Service
    • Regulatory Compliance
    • Strategic Planning
    • Work Planning and Prioritization
    • Training and Development
    • Time Management
      • Empathy and Compassion
      • Public Speaking
      • Organizational Skills
      • Critical Thinking
      • Interpersonal Skills
      • Team Building

Accomplishments

  • provides medical care through effectively helping with tracheostomy care, heart rate and oxygen monitoring, providing required medication, as well as medical treatments
  • Achieved proper care by completing required tasks with accuracy and efficiency.

Timeline

Business Owner

Vintage Hair Company
01.2015 - 01.2020

Hairstylist

Mark Pardo SalonSpa
01.2010 - 01.2015

Associate of Applied Science - Nursing

Central New Mexico Community College

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Chelsea Tousley