Overview
Work History
Education
References
Timeline
Generic

CHELSEA S. FLACK

214 Jade Street #304 Ames,IA

Overview

6
6
years of professional experience

Work History

Service Coordinator

Story County General Assistance
Ames, IA
12.2022 - Current
  • Meet one on one with clients daily to process applications for rent, utility, and burial assistance.
  • Receive and review pay stubs, utility bills, and other documents to determine eligibility for county assistance.
  • Communicate with landlords and non-profit agencies ensuring client receives the proper assistance.
  • Knowledgeable in navigating the Community Services Network Database and uploading documents.

Part-Time Billing Clerk

Carr Law Firm P.L.C.
Des Moines, IA
04.2020 - Current
  • Proof invoices and submit to attorneys for review.
  • Create spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Prepare and process expense reports for attorney reimbursement.

Service Coordinator

Carr Law Firm P.L.C.
Des Moines, IA
10.2019 - 11.2022
  • Presented clients with information, referrals and assistance accessing resources such as substance abuse and mental health treatment, food, housing and transportation.
  • Knowledgeable in the drafting and filing of appearances, proposed orders, affidavits, motions, and other pleadings.
  • Followed criminal, juvenile, and mental health cases and maintained knowledge of case status throughout the course of representation.
  • Provided complex case management services to clients involved in the legal system.

Intern

Iowa Department of Human Services
Des Moines, IA
01.2018 - 04.2018
  • Assisted with supervised visits, home visits and removal of children to ensure safety.
  • Filed paperwork for cases using structured method.
  • Attended court hearings and followed cases throughout course of DHS involvement.
  • Conducted assessment interviews with clients and family members to gather information on social history, current functioning, and service needs.

Education

Bachelor of Science - Child, Adult and Family Services

Iowa State University
Ames, IA
05.2018

Associate of Liberal Arts -

Des Moines Area Community College
Boone, IA
05.2016

References

Erin Carr, Owner & Attorney at Law

Carr Law Firm

300 Walnut St. #140 Des Moines, IA 50309

515.875.4868

erin@carrlawiowa.com

Raya Dimitrova, Attorney at Law

Carr Law Firm

300 Walnut St. #140 Des Moines, IA 50309

515.875.4868

raya@carrlawiowa.com

Whitney Gamm, Probation/ Parole Officer

Community Based Corrections

1000 Washington Ave. Des Moines, Iowa 50314

515.210.1267

whitney.gamm@iowa.gov

Timeline

Service Coordinator

Story County General Assistance
12.2022 - Current

Part-Time Billing Clerk

Carr Law Firm P.L.C.
04.2020 - Current

Service Coordinator

Carr Law Firm P.L.C.
10.2019 - 11.2022

Intern

Iowa Department of Human Services
01.2018 - 04.2018

Bachelor of Science - Child, Adult and Family Services

Iowa State University

Associate of Liberal Arts -

Des Moines Area Community College

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CHELSEA S. FLACK