Dynamic Event and Sales Manager with a proven track record of elevating guest experience. Expert in team leadership, strategic planning, attention to detail, and relationship building.
Overview
11
11
years of professional experience
Work History
Event Manager
Cunningham Restaurant Group
03.2014 - Current
Increased private dining revenue by 250% in my first year
Managed budgets and negotiated contracts with clients
Recruited trained, and managed teams to assist with event operations and logistics.
Trained and supervised event staff to complete tasks on time.
Analyzed event costs to identify areas of improvement and cost savings.
Promoted positive atmosphere to guarantee each customer received exceptional food and service.
Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Achieved positive feedback from guests through personalized service and attention to detail.
Sales Manager
Helzberg Diamonds
04.2015 - 01.2020
Consistently met or exceeded sales targets
Held one-on-one meetings with sales team members to identify selling hurdles.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Built long-lasting client relationships through excellent customer service and consistent followups.
Education
Bachelor of Science - Public Relations
Indiana University
IN
05-2016
Skills
Guest Relations
Team leadership and supervision
Deadline Management
Operations Oversight
Contract negotiations
Relationship Building
Strategic Planning
Service-driven sales
Timeline
Sales Manager
Helzberg Diamonds
04.2015 - 01.2020
Event Manager
Cunningham Restaurant Group
03.2014 - Current
Bachelor of Science - Public Relations
Indiana University
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