CHELSEE MOMMER
BOARDMAN,OH
Summary
Dedicated and customer-focused professional with 3 years of experience in retail customer service. Adept at handling customer inquiries, processing transactions, and providing exceptional service to enhance customer satisfaction. Recently completed Microsoft Word Training to strengthen administrative and technical skills. Enthusiastic about re-entering the workforce and utilizing strong interpersonal and problem-solving abilities in a customer service role.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Stay At Home Parent
Stay At Home Parent
01.2010 - Current
- Managed household responsibilities, and provided full time care for my children, Developed strong organizational, time management, and multitasking skills
- Engaged in continuous personal development, including Microsoft Word Training
Customer Service Associate
Circuit City
01.2007 - 01.2010
- Provided outstanding customer service by answering questions, resolving complaints, and troubleshooting issues through phone, and email
- Trained new associates in customer service protocols, elevating overall teams performance reducing teams downtime by 50%
Education
High School diploma -
06.2007
Graduated High School
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Multitasking
- Customer service
- Problem-solving
Certification
- Nevada Driver's License
- Word for Windows training
Timeline
Stay At Home Parent - Stay At Home Parent
01.2010 - Current
Customer Service Associate - Circuit City
01.2007 - 01.2010
- Nevada Driver's License
- Word for Windows training
Foothill High School - High School diploma,
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