Summary
Overview
Work History
Education
Skills
Timeline
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Chelsee Umbarita

Pembroke Pines,FL

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

5
5
years of professional experience

Work History

MAC Makeup Artist

MAC Cosmetics
10.2021 - 01.2024
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Increased customer loyalty through exceptional service and tailored makeup applications.
  • Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
  • Effectively communicate and prioritize time management.
  • Actively trained staff and provided exceptional customer service.

Store Associate

Target
04.2021 - 12.2021
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.

Ulta Beauty

Merchandise Service Coordinator
04.2019 - 04.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.

Education

Bachelor of Arts - Marketing

Florida International University
Miami, FL
04.2025

No Degree - Make-Up

Academy Of Glam
Davie, FL
04.2022

High School Diploma -

Pembroke Pines Charter High School
Fort Lauderdale, FL
04.2019

Skills

  • Detail-Orientated
  • Strong Critical Thinking
  • Problem Solving Skills
  • Efficient Communication Skills
  • Color Principles
  • Client Relationship Building
  • Portfolio Development
  • Time management abilities
  • Professional networking
  • Proficient in High Stressful/Busy environments

Timeline

MAC Makeup Artist

MAC Cosmetics
10.2021 - 01.2024

Store Associate

Target
04.2021 - 12.2021

Ulta Beauty

Merchandise Service Coordinator
04.2019 - 04.2021

Bachelor of Arts - Marketing

Florida International University

No Degree - Make-Up

Academy Of Glam

High School Diploma -

Pembroke Pines Charter High School

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Chelsee Umbarita