Jessica Grisales Puertas
Nashua,NH
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
7
7
years of professional experience
Work History
MAC Makeup Artist
Ulta
Nashua, New Hampshire
10.2024 - Current
- Demonstrated product application techniques to enhance customer skills and confidence.
- Maintained cleanliness and organization of makeup stations and tools at all times.
- Adapted makeup styles based on individual client preferences and current trends.
- Built strong customer relationships through exceptional service and follow-up communication.
- Provided personalized makeup consultations to clients for various occasions.
Server
Not Your Average Joes
Nashua, NEW HAMPSHIRE
03.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Fogo de Chao
Burlington, MA
01.2023 - 03.2024
- Operated POS terminals to input orders, split bills and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Beauty Advisor
Ulta
Nashua, NEW HAMPSHIRE
11.2020 - 02.2022
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Created a positive shopping experience for each customer through effective communication skills.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
Host
Longhorn Steakhouse
Nashua, NEW HAMPSHIRE
10.2018 - 08.2020
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
Education
Bachelor of Arts - Criminal Justice
University of Massachusetts - Lowell
Lowell, MASkills
- Guest Engagement
- Point of Sale (POS) System Operations
- Strong Work Ethic
- Customer service
- Product knowledge
- Sanitation practices
Languages
Spanish
Native/ Bilingual
Affiliations
lifestyle, fitness, beauty
Timeline
MAC Makeup Artist
Ulta
10.2024 - Current
Server
Not Your Average Joes
03.2023 - Current
Server
Fogo de Chao
01.2023 - 03.2024
Beauty Advisor
Ulta
11.2020 - 02.2022
Host
Longhorn Steakhouse
10.2018 - 08.2020
Bachelor of Arts - Criminal Justice
University of Massachusetts - Lowell