chelsei gregory
Lafayette,TN
Summary
Dynamic professional with a proven track record at Macon County Board of Education, adept in lesson plan implementation and office management. Excels in creating efficient, positive learning environments and streamlining administrative processes. Skilled in multitasking and prioritization, significantly enhancing operational efficiency. Demonstrates a strong ability to develop skills and manage documentation, embodying a positive and professional approach.
Overview
17
17
years of professional experience
Work History
Assistant Teacher
Macon County Board Of Education
Lafayette, TN
08.2018 - Current
- Assisted classroom teacher in developing and implementing lesson plans.
- Provided individualized instruction to students who needed additional assistance.
- Supervised small group activities.
- Helped maintain a safe and orderly learning environment.
- Encouraged positive behavior with rewards and incentives.
- Supported student-led discussions and presentations.
- Attended faculty meetings as requested by the lead teacher.
Substitute Teacher
Macon County Board Of Education
Lafayette , TN
08.2017 - 05.2018
- Provided instruction and guidance to students in the absence of a regular teacher.
- Organized lesson plans and activities for students.
- Implemented school policies and procedures in the classroom.
- Provided notes and reports on school day activities to primary teacher.
Clerk
Res boiling springs city hall
Red Boiling Springs, Tennessee
02.2016 - 10.2017
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Operated cash register to process cash, check, and credit card transactions.
- Generated daily reports of sales activity for management review.
- Answered phones in a courteous manner while providing excellent customer service.
- Performed data entry tasks to update customer accounts records.
- Resolved discrepancies between invoices and purchase orders quickly.
- Verified accuracy of all paperwork prior to submission for processing.
- Created memos, letters, emails, reports, presentations as requested by management.
- Scanned documents into digital formats ensuring accuracy of content.
- Utilized computer software programs to create reports, labels, forms.
- Supported office clerical functions using word processing and other software, email and office machines.
- Communicated with customers and employees to answer questions or explain information.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Answered telephones, directed calls, and took messages.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Developed organizational filing systems for confidential customer records and reports.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Delivered messages and ran errands.
- Copied, sorted and filed records of office activities and business transactions.
General Manager
Hardees Fast Food
Carthage , TN
01.2014 - 03.2015
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Supervised employees through planning, assignments, and direction.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Guided management and supervisory staff to promote smooth operations.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
Shift Leader Manager
Hardees Fast Food
Lafayette , TN
01.2010 - 12.2013
- Supervised and trained new shift leaders on store operations, policies, and procedures.
- Conducted daily pre-shift meetings to ensure smooth operation of the shift.
- Assisted customers with inquiries, complaints, and concerns in a timely manner.
- Organized staff schedules and breaks according to store requirements.
- Maintained accurate records of employee attendance and payroll information.
- Ensured that all employees adhered to established safety regulations and guidelines.
- Managed closing procedures such as counting money in the register drawers and reconciling receipts against reports.
- Displayed leadership skills by motivating team members to meet daily goals.
Cashier
Hardees Fast Food
Lafayette , TN
03.2008 - 01.2010
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Maintained current knowledge of store promotions to highlight sales to customers.
Education
High School Diploma -
Red Boiling Springs
Red Boiling Springs, TN05-2010
Skills
- Learning support
- Skills Development
- Supplementary instruction
- Lesson Plan Implementation
- Office Management
- Data Entry
- Technical Support
- File Management
- Scheduling
- Clerical Support
- Scheduling appointments
- Data inputting
- Multi-line telephone skills
- Reception desk management
- Multitasking and prioritization
- Telephone skills
- Calendar Management
- Greeting and Seating Clients
- Office supply inventory control
- Documentation And Reporting
- Expense Reporting
- Supply Management
- Positive and professional
- Recordkeeping and bookkeeping
- Multi-line phone system operation
Timeline
Assistant Teacher
Macon County Board Of Education
08.2018 - Current
Substitute Teacher
Macon County Board Of Education
08.2017 - 05.2018
Clerk
Res boiling springs city hall
02.2016 - 10.2017
General Manager
Hardees Fast Food
01.2014 - 03.2015
Shift Leader Manager
Hardees Fast Food
01.2010 - 12.2013
Cashier
Hardees Fast Food
03.2008 - 01.2010
High School Diploma -
Red Boiling Springs