CHELSEY DENNIS
North Platte,NE
Overview
11
11
years of professional experience
Work History
Customer Service Specialist/Keyholder Trainee
Five Below Inc
08.2024 - Current
- Assist Customers with shopping needs
- Merchandising team member - unloading freight shipments & update departments floorsets with new merchandise.
Family Caregiver
08.2022 - Current
- Clear and effective communication
- Managed complex schedules
- Monitoring of multiple projects
- Proven problem-solving abilities
- Coordinated activities for child development.
Customer Service Liaison
Masonite
North Platte
05.2021 - 09.2022
- Organized and managed the daily scheduling for all orders and truck deliveries
- Collected and documented orders
- Responded to inquiries and issues
- Resolved customer issues
- Managed customer accounts
- Researching and analyzing available inventory daily
- Received awards for taking on sole responsibility of helping the Plant launch two new large programs: Chassis and the Customer Service Acknowledgement program.
Administrative Professional
Title Services of the Plains
North Platte
10.2019 - 07.2020
- Answering multi-line phone system
- Strong customer service skills
- Date entry
- Effective communication with buyers/sellers, lenders, and real estate agents
- Miscellaneous office duties.
Store Manager
Ascena Brands
North Platte
01.2014 - 10.2019
- Excellent customer service and strong leadership to employees
- Scheduled employees, completed reports and payroll
- Closed out registers, balanced receipts with sales, handled deposits
- Conducted all HR processes-hiring, training, and conflict resolution.
Timeline
Customer Service Specialist/Keyholder Trainee
Five Below Inc
08.2024 - Current
Family Caregiver
08.2022 - Current
Customer Service Liaison
Masonite
05.2021 - 09.2022
Administrative Professional
Title Services of the Plains
10.2019 - 07.2020
Store Manager
Ascena Brands
01.2014 - 10.2019
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