Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsey Mack

Jackson,MS

Summary

Seasoned professional with several years offering individualized care services in settings. Focused on quality while allowing clients to maintain highest possible level of independence. Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

15
15
years of professional experience

Work History

Care Assistant

Independent Employer
Jackson, MS
03.2022 - Current
  • Assisted elderly patients with activities of daily living, including bathing, dressing, and eating.
  • Provided companionship to patients by talking, listening, and engaging in activities, such as reading or playing board games.
  • Transported patients to appointments or other locations using wheelchairs or stretchers.
  • Prepared meals according to dietary needs of the residents and patients.
  • Maintained cleanliness of patient rooms and common areas within the facility.

Team Leader Manager

Walmart
Pearl, MS
10.2016 - 03.2022
  • Assigned and monitored daily tasks for team members.
  • Provided guidance, coaching, and feedback to team members.
  • Developed strategies to increase productivity and efficiency of the team.
  • Maintained records of employee performance reviews.
  • Ensured compliance with company policies and regulations.
  • Recruited, trained, and supervised new staff members.
  • Collaborated with other departments to ensure smooth operations.

Sterile Processing Technician

UMMC Hospital
Jackson, MS
06.2015 - 08.2016
  • Performed decontamination of medical instruments and equipment to prepare for sterilization.
  • Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials.
  • Validated the sterility of processed instruments by performing biological and chemical testing.
  • Assembled instrument trays according to established protocols using aseptic technique.
  • Provided guidance and instructions to new staff members regarding sterile processing techniques.
  • Reported any malfunctions or discrepancies in equipment to management immediately.
  • Participated in quality assurance programs designed to identify areas needing improvement.

Team Leader

Target
Flowood, MS
03.2010 - 05.2015
  • Identified needs of customers promptly and efficiently.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Worked closely with human resources to support employee management and organizational planning.
  • Oversaw training and development programs to enhance team skills and knowledge.

Education

Bachelor of Arts - Psychology

Tougaloo College
Tougaloo, MS
05-2009

Skills

  • Competent
  • Client Confidentiality
  • Accounting and finance reporting
  • Goal Setting
  • Problem-solving aptitude
  • Multitasking
  • Demand forecasting
  • Risk Management
  • Customer Needs Assessment
  • Claims Processing

Timeline

Care Assistant

Independent Employer
03.2022 - Current

Team Leader Manager

Walmart
10.2016 - 03.2022

Sterile Processing Technician

UMMC Hospital
06.2015 - 08.2016

Team Leader

Target
03.2010 - 05.2015

Bachelor of Arts - Psychology

Tougaloo College

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Chelsey Mack