Chelsey McIver
Aiken,SC
Summary
Analytical and meticulous sales professional with comprehensive experience in relationship-building, partnership cultivation and profit channel growth. Self-motivated leader with natural talent for networking and territory development. Excels at leveraging customer data to deliver strong solutions.
Overview
9
9
years of professional experience
Work History
Barn Manager
Betty McIver
01.2021 - Current
- Improved horse care quality by implementing a comprehensive health monitoring and maintenance program.
- Managed daily barn operations, ensuring efficient workflow and optimal use of resources.
- Enhanced overall facility cleanliness with thorough sanitation processes and regular inspections.
- Reduced horse-related injuries by establishing safety protocols for staff and visitors.
- Coordinated scheduling for veterinary visits, farrier appointments, and other essential services to maintain equine health and wellbeing.
- Managed budgets and financial matters related to the barn''s operation while maximizing cost-efficiency without sacrificing quality of care or services provided.
- Established long-lasting relationships with clients by consistently delivering exceptional care for their horses and maintaining open lines of communication.
- Monitored overall health and well-being of 20 horses, paying attention to signs of concern.
Sales Manager
Silver And Lace Boutique
02.2020 - 05.2021
- Hired to increase sales and marketing of the business and increased sales by 75% within a year.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Barn Hand
Dawn Poole
08.2018 - 06.2020
- Enhanced animal well-being through attentive care, proper feeding, and regular health checks.
- Ensured proper care for injured or sick animals by administering prescribed medications and treatments under veterinarian guidance.
- Collaborated with team members to plan and execute efficient feeding schedules for optimal animal nutrition.
- Maintained positive relationships with clients during barn tours, horse shows, and other events by providing exceptional customer service.
- Supported overall farm management with tasks such as fence repair, pasture management, and equipment maintenance as needed.
- Facilitated smooth transportation of horses to various locations by preparing animals for travel and assisting with loading/unloading procedures.
- Promoted a positive atmosphere among coworkers by actively participating in team meetings and offering constructive feedback when necessary.
- Managed inventory levels effectively to ensure adequate supplies were available for daily operations without excess waste.
- Developed strong rapport with boarders resulting in increased client retention rates over time.
- Provided support during equine emergencies such as colic episodes or injuries ensuring timely intervention from veterinarians.
Security Forces
United States Air Force, USAF
07.2015 - 01.2019
- Patrolled grounds to monitor status and safety of premises.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Led, managed and performed force protection duties to protect personnel and resources.
- Maneuvered communications vehicles, intrusion detection equipment and other special-purpose equipment to facilitate operations.
Education
Associate of Applied Science - Business
Midlands Technical College
West Columbia, SC06.2025
Skills
- Profitability Assessments
- Interdepartmental Collaboration
- Google AdWords
- Salesforce Software
- Operational Records Review
- Problem Solving
- Detail-Oriented
- Sales Records Management
- Customer Service
- Time Management
- Consultative Selling Techniques
- Brand Marketing
- Business Objective Analysis
- Aftermarket Sales
- Brand Development
- Digital Sales
- Document Management
- Sales Targeting
Timeline
Barn Manager
Betty McIver
01.2021 - Current
Sales Manager
Silver And Lace Boutique
02.2020 - 05.2021
Barn Hand
Dawn Poole
08.2018 - 06.2020
Security Forces
United States Air Force, USAF
07.2015 - 01.2019
Associate of Applied Science - Business
Midlands Technical College
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