CHELSEY MILLER
Montgomery,MI
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Pupil Accounting Admin Assistant
ATS Educational Services INC
05.2022 - Current
- Completed forms, reports, logs, and records to update permanent records for 500+ students.
- Processed student registrations and withdrawals
- Performed clerical and administrative support duties to optimize workflow procedures
- Managed filing system, entered data and completed other clerical tasks
- Completed forms, reports, logs, and records
- Managed phone and email correspondence and handled incoming and outgoing records requests and emails.
Medical Receptionist/Medical Assistant
Dr. Jonathan Alley's Office
12.2020 - 05.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Managed multi-line phone system and pleasantly greeted on average 40 patient per day
- Completed patient referrals to other medical specialists
- Checked patients insurance, demographics, and health history to keep information current
- Completed clinical procedures and gathered patient data for interpretation by physician
- Prepared lab specimens for diagnostic evaluation.
Lead Daycare Assistant
Little Rangers Daycare
09.2018 - 10.2020
- Offer top-notch care to 12+ infants at once, ranging in age from 2 months to 18 months
- Maintained effective schedule balance between rest periods, active play and instruction
- Promoted learning and social development through structured and unstructured playtime
- Used patience, skill and various behavior modification techniques to maintain order and safety.
Attendance Clerk
Coldwater High school
01.2017 - 01.2018
- Developed exceptional time management, relationship building and organizational skills working in busy school setting
- Maintained accurate records of all absences, truancy issues and disciplinary actions
- Input daily attendance information into database for 700+ student schools
- Organized, reviewed and filed paperwork for secure recordkeeping
Switchboard Operator
Cameron Memorial Community Hospital
11.2014 - 09.2017
- Directed 50+ incoming calls to internal personnel and departments, routing to best-qualified department.
- Announced important information and emergency notifications over PA system.
- Updated company directory regularly, ensuring accurate contact information for all employees and departments.
- Assisted in reducing hold times with swift call handling and efficient use of switchboard system features.
Patient Registrar
Cameron Memorial Community Hospital
11.2014 - 09.2017
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
- Streamlined registration process for better efficiency with effective communication and organization skills for 40+ patients
- Performed various administrative tasks by filing, copying and faxing documents.
Education
First Aid/CPR/AED/BBP Certification -
American Heart Association
Online01.2022
CDA Certification: Child Development Associate - Child Development
Ashworth College
Norcross, GA01.2019
High School Diploma: General -
Reading High School
Reading, MI06.2010
Skills
- Time Management
- Data Entry
- Office Administration
- Verbal and written communication
- Strong Organization
- Computer Proficiency
- Scheduling and calendar management
- Dedicated Team Player
- Documentation And Reporting
- Multi-line phone proficiency
- Tech-Savvy
- Records Management Systems
Timeline
Pupil Accounting Admin Assistant
ATS Educational Services INC
05.2022 - Current
Medical Receptionist/Medical Assistant
Dr. Jonathan Alley's Office
12.2020 - 05.2022
Lead Daycare Assistant
Little Rangers Daycare
09.2018 - 10.2020
Attendance Clerk
Coldwater High school
01.2017 - 01.2018
Switchboard Operator
Cameron Memorial Community Hospital
11.2014 - 09.2017
Patient Registrar
Cameron Memorial Community Hospital
11.2014 - 09.2017
First Aid/CPR/AED/BBP Certification -
American Heart Association
CDA Certification: Child Development Associate - Child Development
Ashworth College
High School Diploma: General -
Reading High School
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