Betty J. Neilan
Sisseton,SD
Summary
Dynamic procurement leader known for effective communication and regulatory compliance. Successfully managed procurement processes while implementing strategies that improved service delivery and reduced costs.
Overview
2026
2026
years of professional experience
Work History
Supervisory Purchasing Agent
Indian Health Service
Sisseton, South Dakota
2012 - Current
- Supervise three (3) Purchasing Agents and two (2) Administrative Support Assistants.
- Managed procurement processes for a variety of supplies, equipment, and services to maintain daily operations of the healthcare facility.
- Reviewed purchase orders, delivery orders, task orders, and BPA calls for accuracy and compliance with regulations.
- Developed relationships with suppliers to enhance service delivery.
- Conducted market research to identify new sourcing opportunities.
- Collaborated with healthcare teams to assess purchasing needs effectively.
- Reviewed and approved purchase orders as a Contracting Officer.
- Assisted in resolving discrepancies between invoices, delivery receipts, and products received from vendors.
- Worked closely with accounting department to resolve any billing issues with vendors.
- Performed regular price comparisons between different suppliers for similar items.
- Coordinated logistics such as transportation schedules for incoming shipments.
- Contacted vendors to determine order status and communicate discrepancies with shipments.
- Negotiated pricing with vendors to obtain the best prices for goods or services.
- Maintained vendor relationships by providing detailed information regarding product specifications or requirements.
- Maintained accurate records of purchases including item descriptions, quantities ordered and received.
- Prepared periodic reports detailing purchase activity as requested by management.
- Identified opportunities for improvement in existing processes related to purchasing activities.
- Researched and evaluated suppliers based on price, quality, selection, service, support, availability, reliability and payment terms.
- Provided technical advice on procurement methods and strategies when needed.
- Ensured compliance with all applicable laws and regulations related to procurement activities.
- Utilized procurement software to streamline purchasing processes and improve accuracy.
- Analyzed price proposals and financial reports to identify reasonable prices.
- Updated and maintained purchasing records and reports.
- Managed the procurement process from requisition to delivery.
- Received and reviewed department supply requisitions and placed appropriate orders based on need and available funds.
- Resolved disputes and claims with vendors and suppliers.
- Primary Federal Agency Travel Administrator for the health care facility to assist employees with travel documents and questions.
Purchasing Agent
Indian Health Service
Sisseton, South Dakota
01.2012 - 08.2012
- Acting Supervisory Purchasing Agent and supervised one (1) Purchasing Agent and one (1) Administrative Support Assistant.
- Managed procurement processes for medical supplies and equipment.
- Developed and maintained vendor relationships for optimal product sourcing.
- Evaluated product specifications to ensure compliance with health standards.
- Collaborated with healthcare teams to understand purchasing needs effectively.
- Conducted market research to identify cost-effective purchasing solutions.
- Streamlined purchasing procedures for improved operational efficiency.
- Prepared purchase orders and sent to distributors and suppliers.
- Assisted in resolving discrepancies between invoices and delivery receipts and products received from vendors.
- Worked closely with accounting department to resolve any billing issues with vendors.
- Performed regular price comparisons between different suppliers for similar items.
- Negotiated pricing with vendors to obtain the best prices for goods or services.
- Maintained vendor relationships by providing detailed information regarding product specifications or requirements.
- Analyzed purchase requisitions, determined appropriate vendors, negotiated contracts, and tracked orders.
- Maintained accurate records of purchases including item descriptions, quantities ordered and received.
- Prepared periodic reports detailing purchase activity as requested by management.
- Identified opportunities for improvement in existing processes related to purchasing activities.
- Researched and evaluated suppliers based on price, quality, selection, service, support, availability, reliability and payment terms.
- Collaborated with other departments to ensure materials were purchased in a timely manner.
- Provided technical advice on procurement methods and strategies when needed.
- Ensured compliance with all applicable laws and regulations related to procurement activities.
- Resolved disputes and claims with vendors and suppliers.
- Updated and maintained purchasing records and reports.
- Implemented purchasing strategies to cut costs and improve efficiency.
- Utilized procurement software to streamline purchasing processes and improve accuracy.
- Conducted market research to identify potential new suppliers and products.
- Developed and maintained relationships with suppliers to ensure reliable supply chains.
- Received and reviewed department supply requisitions and placed appropriate orders based on need and available funds.
- Primary Federal Agency Travel Administrator for the healthcare facility to assist employees with travel documents and questions.
General Supply Specialist
Indian Health Service
Sisseton, South Dakota
01.2004 - 01.2012
- Managed inventory levels to ensure timely supply availability.
- Coordinated procurement processes for medical and office supplies.
- Developed and maintained relationships with vendors and suppliers.
- Assisted in training staff on supply chain management practices.
- Implemented tracking systems for monitoring supply usage and needs.
- Reviewed and processed purchase orders for accuracy and compliance.
- Supported audits by maintaining organized supply records and documentation.
- Coordinated with vendors to ensure timely delivery of goods.
- Inspected incoming shipments for quality assurance purposes.
- Identified areas where improvements could be made to existing processes or procedures.
- Coordinated with other departments to ensure timely delivery of requested items.
- Processed invoices from vendors for payment of goods ordered.
- Provided customer service to internal customers regarding product availability, pricing, order status.
- Maintained records of all supplies received and distributed to various departments within the organization.
- Assisted with cycle counting activities to maintain accurate inventory levels.
- Ensured compliance with safety regulations while operating material handling equipment in the warehouse environment.
- Conducted regular physical inventories of stored materials and equipment.
- Received incoming shipments; verified contents against packing slips and invoices; inspected condition of shipment for damage or defects.
- Developed and implemented procedures for storage, handling, and distribution of supplies.
- Operated a variety of hand tools such as electric pallet jacks and shrink wrap machines.
- Tracked shipments using computerized tracking system or manual methods; maintained logs as required by company policies or government regulations.
- Analyzed inventory data to determine reorder points for each item stocked in the warehouse.
- Planned layout of warehouse facility to maximize efficiency in receiving, storing, picking, packing and shipping operations.
- Maintained cleanliness throughout the warehouse area according to company standards.
- Set and administered supply budgets and tracked all expenses.
- Coordinated, tasked, trained and evaluated subordinates in work policies and procedures.
- Maintained accurate records and provided traceability of documentation by applying required inventory management accounting and control systems.
- Advised units during excess material sorting, packaging and turn-in processes based on item serviceability.
- Tracked data to forecast requirements and determine appropriate reorder points for optimal inventory levels.
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
- Maintained records of damaged goods, backorders and applicable regulatory reporting.
- Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
- Directed team activities by establishing task priorities and providing guidance.
- Implemented inventory control measures to safeguard sensitive items and equipment.
- Explained proposed solutions to customers and management through oral presentations and written proposals.
Supply Technician
Indian Health Service
Sisseton, South Dakota
05.1999 - 01.2004
- Managed inventory of medical supplies and equipment for healthcare facilities.
- Monitored stock levels and placed orders for replenishment as needed.
- Assisted in maintaining compliance with safety and quality standards.
- Trained new staff on inventory management procedures and best practices.
- Conducted regular audits of supplies to identify discrepancies and needs.
- Collaborated with healthcare professionals to assess supply requirements.
- Assisted in the ordering of supplies and materials, verifying accuracy of orders and ensuring timely delivery.
- Determined stock levels needed for non-recurring, specialized items based on usage, inventory and projected depletion.
- Organized warehouse space by labeling shelves, bins, drawers and other storage locations.
- Loaded, unloaded and transported materials to designated locations.
- Monitored inventory levels and conducted periodic physical counts to ensure accuracy.
- Processed returned material requests promptly while maintaining a high level of customer satisfaction.
- Established and maintained records for both manual and automated maintenance management systems.
- Inspected incoming shipments for damages or discrepancies; reported any problems to appropriate personnel.
- Received deliveries from vendors; unloaded items from trucks and verified contents against invoices.
- Performed cycle counts and reconciled discrepancies between physical counts and computer generated reports.
- Distributed supplies to various departments within the organization as needed.
- Ensured proper handling of hazardous materials by following safety regulations and guidelines.
- Provided technical support with regard to supply management systems.
- Researched part numbers, specifications and pricing information for requested items.
- Conducted extensive searches for information pertaining to complex or unusual supply transactions and patterns.
- Implemented new or improved supply chain processes to enhance efficiency or performance.
Supply Technician
Bureau of Indian Affairs
Agency Village, SD
08.1995 - 05.1999
- Managed inventory of medical supplies and equipment for healthcare facilities.
- Monitored stock levels and placed orders for replenishment as needed.
- Assisted in maintaining compliance with safety and quality standards.
- Conducted regular audits of supplies to identify discrepancies and needs.
- Assisted in the ordering of supplies and materials, verifying accuracy of orders and ensuring timely delivery.
- Determined stock levels needed for non-recurring, specialized items based on usage, inventory and projected depletion.
- Loaded, unloaded and transported materials to designated locations.
- Monitored inventory levels and conducted periodic physical counts to ensure accuracy.
- Established and maintained records for both manual and automated maintenance management systems.
- Inspected incoming shipments for damages or discrepancies; reported any problems to appropriate personnel.
- Received deliveries from vendors; unloaded items from trucks and verified contents against invoices.
- Performed cycle counts and reconciled discrepancies between physical counts and computer generated reports.
- Distributed supplies to various departments within the organization as needed.
- Ensured proper handling of hazardous materials by following safety regulations and guidelines.
- Provided technical support with regard to supply management systems.
- Performed market research on new products and recorded information in automated inventory system.
- Stored supplies in designated areas according to established procedures.
- Researched part numbers, specifications and pricing information for requested items.
- Conducted extensive searches for information pertaining to complex or unusual supply transactions and patterns.
- Implemented new or improved supply chain processes to enhance efficiency or performance.
- Implemented communication channels with customers, clientele and key vendors, prioritizing opportunities and ensuring quick problem resolution.
- Selected transportation routes to maximize economy, combining shipments or consolidating warehousing and distribution.
- Defined performance metrics for measurement, comparison or evaluation of supply chain factors.
Education
High School Diploma -
Wilmot High School
Wilmot, SD05-1987
Some College (No Degree) - Business Administration
Huron College
Huron, SDSkills
- Procurement management
- Contract negotiation
- Supplier sourcing
- Purchase order processing
- Regulatory compliance
- Inventory control
- Market research
- Effective communication
- Problem solving
- Team leadership
- Process improvement
- Customer service
- Accounts payable
- Decision-making
- Reliability
- Teamwork and collaboration
- Adaptability
- Attention to detail
- Excellent communication
- Vendor relations
- Purchasing oversight
References
- Gail Williams
- Jessie Chanku
- Chad Martin
- Mark Richter
Accomplishments
Look at my awards and acting supv roles
Timeline
Purchasing Agent
Indian Health Service
01.2012 - 08.2012
General Supply Specialist
Indian Health Service
01.2004 - 01.2012
Supply Technician
Indian Health Service
05.1999 - 01.2004
Supply Technician
Bureau of Indian Affairs
08.1995 - 05.1999
Supervisory Purchasing Agent
Indian Health Service
2012 - Current
High School Diploma -
Wilmot High School
Some College (No Degree) - Business Administration
Huron College