Summary
Work History
Education
Skills
Timeline
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Chelsey Peters

Sebring,FL

Summary

Dynamic Shift Leader with a positive attitude and proven cash handling expertise at McDonald’s. Skilled in team leadership and problem-solving, I enhanced customer satisfaction and improved operational efficiency. Trained new employees effectively, fostering a collaborative environment that maximized performance and upheld company standards.

Work History

Shift Leader

McDonald’s
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Enforced company policies and regulations with employees.

Dietary Aide

Villas Of Holly Brook
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.

Shift Manager

Dairy Queen Grill & Chill
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Education

North Mac High School
Virden, IL

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule

Timeline

Shift Leader

McDonald’s

Dietary Aide

Villas Of Holly Brook

Shift Manager

Dairy Queen Grill & Chill

North Mac High School

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Chelsey Peters