Chelsey Pirkle

Property Manager

IRent Development LLC

05.2018 - 08.2024

Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Coordinated with legal counsel to resolve tenant disputes.
Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
Generated professional networks by engaging in professional, industry and government organizations.
Generated leads for sales and rental properties through cold calls and referrals.
Responded to Common Area Maintenance (CAM) inquiries.
Completed annual rent calculations using housing database software.
Coordinated appointments to show marketed properties.
Maximized rental income while minimizing expenses through effective planning and control.
Delivered emergency 24-hour on-call service for tenants on building issues.
Communicated effectively with owners, residents, and on-site associates.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Kept properties in compliance with local, state, and federal regulations.
Conducted regular inspections of both interior and exterior of properties for damage.
Collected and maintained careful records of rental payments and payment dates.
Managed budget effectively, ensuring all property expenses were kept within allocated funds.
Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
Improved community engagement by organizing tenant appreciation events and feedback sessions.
Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
Streamlined rent collection processes, significantly reducing late payments.
Coordinated with legal counsel to handle eviction processes smoothly and professionally.
Enhanced security measures, significantly reducing incidents on property premises.
Fostered positive relationships with tenants and property owners, leading to high retention rates.
Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
Conducted regular property inspections to preemptively identify and address maintenance needs.
Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.

Summary

Overview

Work History

Property Manager

Property Manager Office Administrator

Education

GED -

Skills

Timeline

Property Manager Office Administrator

Property Manager

GED -

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