Versatile professional with established expertise in inventory management and patient care, recognized for exceptional administrative capabilities and dedication to compliance, poised to enhance operational outcomes.
Overview
13
13
years of professional experience
Work History
Produce Manager
Entiat Food Center
Entiat , wa
05.2024 - Current
Managed daily operations of produce department to optimize freshness and quality for customer satisfaction.
Supervised staff in handling, storing, and displaying produce effectively.
Coordinated inventory management to ensure optimal stock levels and reduce waste.
Collaborated with suppliers to source high-quality fruits and vegetables consistently.
Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
Maintained product freshness by regularly replenishing and rotating displays.
Created eye-catching product displays to boost customer interest and increase sales.
Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
Received and unloaded produce deliveries from suppliers.
Patient Care Coordinator
Polyclinic Plastic and Reconstructive Surgery
Seattle , wa
08.2016 - 11.2023
Coordinated patient appointments and managed scheduling to streamline access to surgical procedures.
Assisted patients with insurance verification and financial counseling during consultations.
Educated patients on pre-operative and post-operative care instructions thoroughly.
Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
Collaborated with multidisciplinary teams to enhance overall patient experience and support.
Implemented process improvements to optimize workflow within the clinic environment.
Maintained accurate records of all patient care activities using electronic health record systems.
Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
Ensured regulatory compliance and maintained professionalism in patient services to foster trust and safety.
Identified and secured necessary resources for patients, facilitating access to home health aides and durable medical equipment.
Trained new staff members on office procedures and patient interaction protocols.
Patient Service Representative
Polyclinic Cardiology
Seattle , wa
07.2013 - 08.2016
Managed patient scheduling and coordinated timely appointment confirmations.
Greeted patients and facilitated smooth check-in procedures.
Maintained accurate patient records in electronic health systems.
Processed insurance information and verified coverage details.
Inputted patient demographic data into electronic health record system.
Scheduled follow-up appointments based on provider availability, ensuring continuity of care.
Obtained prior authorization for cardiac procedures and testing.
Inputted coding and billing information for inpatient procedures performed by our cardiologist.
Facilitated cardiac testing appointments, ensuring smooth communication with Seattle Police and Fire Department.