Results-driven professional with over a decade of experience in retail management. Skilled in budget analysis, conflict resolution, and enhancing customer satisfaction through effective service delivery. Committed to driving team performance and operational efficiency.
Work History
Produce Manager
2 Months
Foodlion Grocery Store | 06.2026 - Current
Oversaw daily produce operations, ensuring freshness and quality standards met consistently.
Implemented inventory management practices to reduce waste and optimize stock
Analyzed sales trends to adjust inventory strategies and enhance product selection.
Developed promotional displays to drive customer engagement and increase sales volume.
General Manager
13 Years 1 Month
Murphy's USA | 05.2013 - 06.2026
Managed staff recruitment, training, and development to enhance team performance.
Developed and implemented strategic plans to optimize service delivery and efficiency.
Monitored inventory levels and managed supply chain relationships effectively.
Collaborated with marketing teams to create promotional campaigns and boost sales.
Ensured compliance with safety regulations and company policies across all sites.
Analyzed financial reports to guide budget decisions and resource allocation.
Fostered a positive work environment through team-building initiatives and communication efforts.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Trained employees on duties, policies and procedures.
Created schedules and monitored payroll to remain within budget.
Assistant Manager
5 Years 5 Months
Family Dollar | 02.2009 - 07.2014
Supervised daily store operations and maintained consistent product availability.
Trained and guided team members in customer service best practices.
Managed inventory processes, ensuring accurate stock levels and timely replenishments.
Assisted with scheduling staff shifts to optimize coverage during peak hours.
Resolved customer inquiries and complaints to promote a positive shopping experience.
Collaborated with management on promotional strategies to boost sales performance.
Managed customer service inquiries and complaints in a timely manner.
Supervised daily operations including scheduling shifts, assigning duties.
Resolved conflicts between team members in an effective manner.
Stock Supervisor
2 Years 6 Months
Food Lion | 01.2006 - 07.2008
Supervised stock management and inventory control processes.
Trained new team members on stocking procedures and safety guidelines.
Coordinated product placement to optimize store layout and customer access.
Monitored stock levels and initiated reordering of essential items.
Implemented efficient stock rotation to minimize waste and ensure freshness.
Collaborated with department managers to streamline stock replenishment efforts.