Chelsey Saccocci
Central Square,NY
Summary
Dedicated professional with strong safety awareness and crew management skills. Proven track record in enhancing onboarding experiences and implementing process improvements in fast-paced environments. Accomplished trainer specializing in safety protocols and operational procedures. Known for enhancing training processes and driving efficiency, ready to leverage expertise to optimize workforce effectiveness and support organizational goals.
Overview
2027
2027
years of professional experience
Work History
Package Handler Trainer
Fed Ex Ground
Baldwinsville, NY
06.2021 - Current
- Trained new package handlers on safety protocols and operational procedures.
- Developed training materials to enhance onboarding experience for new employees.
- Mentored team members, fostering skill development and adherence to best practices.
- Monitored performance of trainees, providing constructive feedback for improvement.
- Implemented process improvements that increased efficiency in package handling operations.
- Conducted regular assessments to ensure compliance with operational standards and safety regulations.
- Collaborated with management to identify training needs and optimize workforce effectiveness.
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
Technician
Eye Surgeons of CNY
Liverpool, NY
2017 - 2021
- Assisted in patient preparation for eye procedures, ensuring comfort and safety.
- Operated diagnostic equipment to perform vision tests efficiently and accurately.
- Maintained inventory of medical supplies, ensuring availability for clinical operations.
- Collaborated with surgical teams to streamline patient flow during procedures.
- Educated patients on post-operative care, enhancing recovery experience and compliance.
- Trained junior technicians on proper use of tools and equipment, fostering skill development.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Documented patient care activities accurately in electronic health records
- Collaborated with healthcare team to implement individualized care plans
Food Service Manager
Twin Trees Cicero
Cicero, NY
2015 - 2017
- Managed daily food service operations, ensuring high standards of quality and consistency.
- Trained staff on food safety protocols and customer service best practices.
- Coordinated inventory management, optimizing stock levels to reduce waste.
- Implemented menu changes based on seasonal availability and customer feedback.
- Oversaw compliance with health regulations, ensuring safe food preparation environments.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed order taking and delivery, ensuring accuracy and timeliness.
- Collaborated with kitchen staff to streamline food preparation processes.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new servers on menu items and service standards.
Site Director
BASCOL, After School Staff
Central Square, NY
2014 - 2017
- Supervised daily operations to ensure compliance with safety standards and program guidelines.
- Developed and implemented engaging curriculum activities for diverse student populations.
- Coordinated schedules and logistics for after-school programs, optimizing resource allocation.
- Trained new staff on operational procedures, ensuring smooth onboarding and integration.
- Led team meetings to align goals, address challenges, and promote effective communication among staff.
- Provided leadership and guidance to staff through ongoing training initiatives, boosting employee retention rates.
- Facilitated smooth transitions for incoming families by conducting informative orientations for new enrollees and their parents.
- Implemented positive discipline techniques to maintain a respectful environment while promoting social-emotional development in children.
- Managed daily operations of the childcare site, ensuring compliance with state regulations and licensing requirements.
- Developed and implemented age-appropriate curricula to enhance children's learning experiences.
- Fostered positive relationships with parents through regular communication and feedback sessions.
- Trained and mentored staff to improve program delivery and child engagement strategies.
Education
High School Diploma -
Paul V. Moore High School
Central Square, NY2014
Skills
- Warehouse navigation
- Loading and unloading
- Safety awareness
- Hand-eye coordination
- Physical stamina
- Crew management
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
Timeline
Package Handler Trainer
Fed Ex Ground
06.2021 - Current
Technician
Eye Surgeons of CNY
2017 - 2021
Food Service Manager
Twin Trees Cicero
2015 - 2017
Site Director
BASCOL, After School Staff
2014 - 2017
High School Diploma -
Paul V. Moore High School