Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Chelsey Sheets

Pittsburgh,Pennsylvania

Summary

Highly-motivated manager with desire to take on new challenges. Focuses on keeping employees knowledgeable of all aspects of their jobs as well as willing to help employees develop in any way they need. Proficient in inventory management through counts on popular products. Who has proven the ability to drive culture and results leading to winning awards.

Overview

7
7
years of professional experience
2
2

Management experience

2
2
years of post-secondary education

Work History

Assistant Manager

Sheetz
Pittsburgh, PA
08.2022 - Current
  • Mentored staff to enhance skills and achieve daily targets
  • Ability to achieve awards by driving employee results, developing staff and
  • Collaborated with store manager to develop strategies for overall store improvement.
  • Implemented new procedures or systems to improve efficiency within the store.
  • Delegated work to staff, setting priorities and goals.
  • Organized schedules, workflows and shift coverage to meet expected and unexpected demands.
  • Maintained inventory accuracy by counting stock-on-hand and fixing any issues that arrise.
  • Interviewed prospective employees and provided input to other hiring managers on hiring decisions.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Baker

The Cheesecake Factory
Pittsburgh, PA
01.2020 - 08.2021
  • Finished baked goods with glazes, icings and other toppings.
  • Prepared cakes for orders in a timely manner.
  • Maintained stock throughout the shift to prevent running out.
  • Upheld appearance standards by monitoring the bakery case for the appearance of fullness.

Crew Trainer

McDonald's
Pittsburgh, Pennsylvania
08.2016 - 12.2019
  • Planned and delegated group and individual work assignments to trainees and other team members.
  • Counted safe to required amount daily, as well as counted drawers and fixed and discrepancies that arose.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Organized team building activities to foster a positive work environment among crew members.
  • Collaborated with other trainers to develop effective methods for teaching new concepts.
  • Presented orders to guests within anticipated service times.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking.
  • Assembled and served meals according to specific guest requirements.
  • Processed cash and credit card payments.
  • Took orders from patrons and input selections into store computer system, both in-person and over headsets.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.

Education

Certificate of Completion - Baking And Pastry Arts

A.W. Beattie Tech.
Pittsburgh, PA
2018 - 2020

Some College (No Degree) - Business Management

University of Pittsburgh - Greensburg
Greensburg, PA

Skills

  • Product and Service Knowledge
  • Employee Scheduling
  • Task Delegation
  • Employee Performance Evaluations
  • Operations Management
  • Recruiting and Interviewing
  • Policy Enforcement
  • Staff Development
  • Money Handling
  • Cost Control
  • Customer Relations
  • Team Motivation
  • Sales Growth

Accomplishments

  • Sheetz Elite 52- Was part of a team that reached the top 52 stores in the company based on several different factors such as retention, overtime, culture and quality assurance scores.

References

References available upon request.

Timeline

Assistant Manager

Sheetz
08.2022 - Current

Baker

The Cheesecake Factory
01.2020 - 08.2021

Certificate of Completion - Baking And Pastry Arts

A.W. Beattie Tech.
2018 - 2020

Crew Trainer

McDonald's
08.2016 - 12.2019

Some College (No Degree) - Business Management

University of Pittsburgh - Greensburg

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Chelsey Sheets