Chelsey Shilaikis
Keystone,CO
Summary
Passionate esthetician with solid foundation in skincare treatments and client consultations. Recognized for delivering personalized services that enhance client satisfaction and loyalty. Demonstrated ability in performing advanced facial techniques and maintaining organized, hygienic workspace.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Esthetician
Mountain Glo
08.2022 - Current
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Advised clients on proper home-care regimens.
- Fostered friendly, warm, and exceptional customer experience.
- Stocked treatment rooms with proper supplies.
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
Supervisor
Steep Brewing and Coffee Company
11.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Assistant Manager/Bartender
Pug Ryans Tiki Bar
05.2021 - 09.2025
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Server/Bartender
Flipside Burger
08.2020 - 09.2021
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Bartender
Bighorn Bistro
11.2019 - 08.2021
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
Murphy’s Tavern
12.2019 - 10.2020
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Shift Leader / Server / Bartender
McPs Taphouse
07.2016 - 10.2019
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved conflicts between employees to maintain positive and productive work environments.
Lead Bartender and Server
Kirkwood Inn and Saloon / Monte Wolfs / K bar / Wall Bar (kirkwood mountain resort)
05.2015 - 10.2019
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Closed out cash register and prepared cashier report at close of business.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Supervisor
Quiksilver
07.2016 - 03.2017
- Opening / closing the store. Overseeing sales / Dailey projects. Managing a floor with sales associates. Cash handling.
Customer Service Representative
Comcast
04.2014 - 04.2015
- Give great customer service with each phone call. Go over issues with service or billing. Go over product knowledge. Handle escalated phone calls.
Bartender
Fat Cats
12.2013 - 03.2015
- Opening and closing the bar. Money handling. People skills.
Education
Bachelor's degree - Integrative healthcare
Metropolitan State University of Denver
Denver, CO05-2026
Associate's degree - Health Science
Colorado Mountain College
Dillon, CO12.2023
Skills
- Sanitization
- Sales expertise
- Eyelash extension application
- Retail sales
- Acne treatment specialization
- Advanced facial techniques
- Customized skincare plans
- Client needs assessment
- Scheduling
- Expert skin analysis
- Attention to detail
- Consultations
- Infection control
- Verbal and written communication
- Waxing and laser hair removal
Certification
Licensed Esthetician
Timeline
Esthetician
Mountain Glo
08.2022 - Current
Supervisor
Steep Brewing and Coffee Company
11.2021 - Current
Assistant Manager/Bartender
Pug Ryans Tiki Bar
05.2021 - 09.2025
Server/Bartender
Flipside Burger
08.2020 - 09.2021
Bartender
Murphy’s Tavern
12.2019 - 10.2020
Bartender
Bighorn Bistro
11.2019 - 08.2021
Shift Leader / Server / Bartender
McPs Taphouse
07.2016 - 10.2019
Supervisor
Quiksilver
07.2016 - 03.2017
Lead Bartender and Server
Kirkwood Inn and Saloon / Monte Wolfs / K bar / Wall Bar (kirkwood mountain resort)
05.2015 - 10.2019
Customer Service Representative
Comcast
04.2014 - 04.2015
Bartender
Fat Cats
12.2013 - 03.2015
Associate's degree - Health Science
Colorado Mountain College
Bachelor's degree - Integrative healthcare
Metropolitan State University of Denver
Additional Information
- Areas of Expertise
- Fast learner with a wide range of practical skills
- Enthusiastic developer of good relations with guest
- Excellent communication skills
- Strong organizational skills
- Listening skills
- Cash management
- Proficient with handling large sums of money
- Energetic work attitude
- Adaptive team player
- Training development