Results-driven professional with extensive experience in emergency response coordination and patient care. Known for strong leadership and problem-solving skills, enhancing service efficiency and compliance.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Assistant Director
Grand Meadow Area Ambulance Service
Grand Meadow, MN
08.2025 - Current
Coordinated emergency response efforts with local healthcare providers and agencies.
Assisted in developing training programs for new ambulance service staff.
Managed scheduling and staffing to ensure adequate coverage during shifts.
Supported operational procedures to enhance patient care and service efficiency.
Maintained accurate records of incidents and responses for compliance purposes.
Ensured compliance with safety regulations among all personnel.
Analyzed data from multiple sources to identify trends and develop strategies for improvement.
Prepared reports and presentations for executive leadership review.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
NREMT
Grand Meadow Area Ambulance Service
Grand Meadow, Minnesota
06.2020 - Current
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Assisted with customer requests and answered questions to improve satisfaction.
Exceeded customer satisfaction by finding creative solutions to problems.
Provided immediate care to patients in emergency situations.
Assisted medical staff with patient assessments and vital sign monitoring.
Maintained cleanliness and readiness of emergency equipment and supplies.
Documented patient information accurately in electronic health records.