Chelsi Harris
Philadelphia,PA
Summary
Patient Advocate trained in salesforce software and compliance requirements. Detail-oriented, hardworking and reliable. Successful in working with patients to help get them scheduled for services, customer service, and social service entities and to achieve positive all-around outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Advocate
Medrisk
King of Prussia, PA
06.2022 - Current
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Entered details into computer systems and managed database of information.
- Worked effectively with staff from all departments to coordinate resolutions.
- Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment.
- Reviewed patient claims, bills and medicolegal documents for accuracy.
- Organized patient records and database to facilitate information storage and retrieval.
Payment Research Clerk
Envision Physician Services
Conshohocken , PA
01.2022 - 06.2022
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Handled client correspondence and tracked records to foster office efficiency.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Public Health Research Intern
Assuged
Green Valley Lake, CA
12.2020 - 05.2021
- Provided extensive clerical support to manage correspondence, files and communications.
- Gathered, organized and analyzed data on public health concerns.
- Completed research on public health topics that were uses for community needs health assessments
- Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
- Engaged members of public in available resources through friendly and knowledgeable support.
Direct Support Professional
JEVS Human Services
Philadelphia, PA
03.2018 - 12.2020
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Led patient or group recreational activities for enhanced patient outcomes.
- Developed rapport to create safe and trusting environment for care.
Education
Bachelor of Science - Public Health
Temple University
Philadelphia, PA05.2021
Skills
- Salesforce
- Microsoft office
Certification
Certificate of Completion from School16
Fundamentals of: Marketing, Product Management, Sales, and Operations
Timeline
Patient Advocate
Medrisk
06.2022 - Current
Payment Research Clerk
Envision Physician Services
01.2022 - 06.2022
Public Health Research Intern
Assuged
12.2020 - 05.2021
Direct Support Professional
JEVS Human Services
03.2018 - 12.2020
Bachelor of Science - Public Health
Temple University
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