Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chelsie Anthony

Chelsie Anthony

Fort Worth,United States

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Senior Customer Asset Management

Gov Planet
12.2018 - Current
  • Contributed to the development and implementation of new procedures, policies, or guidelines that improved claim processing efficiency across the organization.
  • Negotiated successful resolutions between customers and the company during disputes or disagreements.
  • Utilized CRM software to track customer interactions, ensuring consistent follow-up and issue resolution.
  • Facilitated training sessions for new hires, instilling best practices in customer service excellence.

Project Manager

Cedar Crest Development
01.2018 - 11.2018
  • Drafted project reports to identify successful outcomes, insights and future recommendations.
  • Review invoices for double charges and other inaccuracies.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects

District B Intern

City Hall Annex Council Member -Jerry Davis
05.2016 - 01.2017
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Analyzed data related to constituent concerns, identifying trends in order to better address emerging issues within the community.
  • Organized successful town hall meetings to facilitate open dialogue between constituents and local representatives.
  • Served as a liaison between constituents and government agencies, facilitating resolutions for complex situations or disputes.

Education

Bachelor of Science - Administration of Justice

Texas Southern University
Houston, TX
05.2016

Skills

  • Policy Knowledge
  • Meeting facilitation
  • Community Relationship Building
  • Decision-Making
  • Complaint resolution
  • MS Office expert
  • Customer Service-Oriented
  • Administrative Support

Timeline

Senior Customer Asset Management

Gov Planet
12.2018 - Current

Project Manager

Cedar Crest Development
01.2018 - 11.2018

District B Intern

City Hall Annex Council Member -Jerry Davis
05.2016 - 01.2017

Bachelor of Science - Administration of Justice

Texas Southern University

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Chelsie Anthony