Chelsie DeRudder
Gillette,WY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Branch Manager Vice President
Wells Fargo Bank, N.A.
06.2015 - Current
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Learned and adapted quickly to new technology and software applications.
- Increased efficiency and team productivity by promoting operational best practices.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Branch Operations Manager
Wells Fargo Bank, N.A.
05.2014 - 06.2015
- Established best practices for resolving client issues quickly while maintaining high standards of professionalism.
- Complied with regulatory guidelines and requirements.
- Enhanced customer experience by providing exceptional service and addressing concerns promptly.
- Collaborated with senior management to create strategic plans for future branch growth and expansion.
Personal Banker/Teller
Wells Fargo Bank, N.A.
12.2012 - 05.2014
- Processed deposits, withdrawals and ACH transfers accurately.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Cross-sold bank products and services to meet customer needs and provide options.
- Optimized portfolio growth by identifying potential investment opportunities for high-net-worth clients based on market trends analysis.
Education
Campbell County High School
Gillette, WYSkills
- Work Prioritization
- Branch Operations Management
- Sales Development
- Performance Reviews
Certification
- CM - Certified Manager Certification
Timeline
Branch Manager Vice President
Wells Fargo Bank, N.A.
06.2015 - Current
Branch Operations Manager
Wells Fargo Bank, N.A.
05.2014 - 06.2015
Personal Banker/Teller
Wells Fargo Bank, N.A.
12.2012 - 05.2014
Campbell County High School
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