CHELSIE GRAY
Folsom,USA
Summary
Knowledgeable barista with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.
Overview
5
5
years of professional experience
Work History
Accounting Assistant
Access Business Technologies, LLC
10.2022 - Current
- Processed payments and documents such as invoices, journal vouchers, reimbursements, and statements
- Maintained clean and organized files by keeping accounts payable records up to date
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process
Barista
Starbucks Coffee Co.
11.2019 - 10.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Worked with my team to maintain smooth operations and high standards of customer service during volume rushes
- Awarded and Partner of the Quarter twice for demonstrating outstanding communication and leadership skills
- Trained 10 Baristas and 2 Shift Supervisors
Shift Supervisor
Starbucks Coffee Co.
12.2020 - 08.2021
- Completed store opening and closing procedures and balanced tills
- Excellent problem-solving skills in fast paced environments
- Maintain customer satisfaction quickly and professionally in instances where customers are upset over incorrect orders
- Time management to ensure breaks for all baristas and managers on the floor
- Managed and lead the team in a calm/confident manner to ensure the store remained clean and functional
Education
Bachelor of Science - Computer Animation
Full Sail University
Winter Park, FL05.2024
Skills
- Great communication
- Time management
- Detail-Oriented
- Customer service
Awards
Partner of the Quarter, January 2020 & April 2020, Recognizes the significant contributions of eligible partners (café attendants, baristas, shift supervisors, and shift managers). One partner from each U.S. company-operated store each quarter will be presented with a Partner of the Quarter award.
Timeline
Accounting Assistant
Access Business Technologies, LLC
10.2022 - Current
Shift Supervisor
Starbucks Coffee Co.
12.2020 - 08.2021
Barista
Starbucks Coffee Co.
11.2019 - 10.2022
Bachelor of Science - Computer Animation
Full Sail University
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