Chelsie Mitchell
Pickerington,OH
Summary
Hardworking individual with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at managing multiple tasks, overcoming challenges, and providing impeccable service. Strives to meet customer needs, drive satisfaction and to demonstrate desirable qualities in customer care settings.
Overview
1
1
Certification
Work History
Bartender/Server
McCoy's Place Bar and Grill
Cincinnati, OH
2015 - 2017
- Mixed and served a variety of beverages to patrons of the bar.
- Ensured a clean and safe working environment for customers as well as other employees.
- Provided a welcoming and enjoyable atmosphere for all guests within the establishment.
- Performed all end of day duties including tallying up and verifying all cash and credit card transactions.
- Demonstrated leadership by overseeing the establishment while being the only bartender on duty.
- Collaborated with other team members to maintain a positive work environment.
- Developed strong and lasting relationships with customers.
Personal Care Assistant
Cincinnati Children's Hospital
Cincinnati, Ohio
2016 - 2017
- Attended to the needs of patients within a youth population having been diagnosed with various mental health disorders.
- Contributed to implementation of care plans for patients experiencing trauma or episodes of crisis.
- Worked under the direction of nursing professionals to complete appropriate unit tasks.
- Accompanied patients to various therapies and social activites.
- Ensured that psychiatric patients remained safe and free of harm at all times.
- Improved patient outlook and daily living through compassionate care.
Server/Bartender Trainer
Outback Steakhouse
Cincinnati, Ohio
2012 - 2015
- Set up dining room to meet hospitality and service standards.
- Welcomed guests with personable attitude and ensured a pleasant dining experience.
- Routinely completed opening and closing duties to facilitate smooth restaurant operations.
- Assisted in the training of new server and bartender employees.
- Provided exceptional service to high volume of daily customers.
Server
Dewey's Pizza
Cincinnati, Ohio
2015 - 2016
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Set up dining room to meet hospitality and service standards.
- Welcomed guests with personable attitude and ensured a postivie dining experience.
- Contributed to a quick paced, team-oriented service environment.
- Set up tables and counters to prepare dining and serving areas.
- Calculated charges, issued table checks and collected payments from customers.
Education
Bachelor of Science - Biology
Mount St Joseph
2015
Skills
- CPR Certified
- First Aid Certified
- Therapeutic Crisis Intervention (TCI) Certified
- Dining customer service
- High-volume dining
- Relationship management
- Food safety understanding
Accomplishments
- Personal Care Assistant Cincinnati Children's Hospital - Cincinnati, OH 2016 to 2017.
- Attended to the needs of patients within a youth population having been diagnosed with various mental health disorders and who at the time were experiencing trauma or episodes of crisis.
- Worked under the direction of nurse professionals to complete appropriate tasks.
- Completed daily chores around the unit, necessary documentation, and various other tasks necessary for everyday functioning within this work space.
- Accompanied patients to various therapies and social activites.
Certification
CPR Certification
First Aid Certification
TCI Certification
Timeline
Bartender/Server
McCoy's Place Bar and Grill
2015 - 2017
Personal Care Assistant
Cincinnati Children's Hospital
2016 - 2017
Server/Bartender Trainer
Outback Steakhouse
2012 - 2015
Server
Dewey's Pizza
2015 - 2016
Bachelor of Science - Biology
Mount St Joseph
CPR Certification
First Aid Certification
TCI Certification
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