Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Chelsie Roberson

Dallas,TX

Summary

Dynamic professional with a proven track record at IMC Parts Authority, excelling in data entry and customer relationship management. Highly organized Data Entry Coordinator with experience in managing and overseeing data entry processes. Skilled in ensuring accuracy and efficiency, prioritizing tasks, and coordinating teams for optimal productivity. Demonstrated success in implementing process improvements that enhance data integrity. Known for strong organizational skills and commitment to maintaining high standards of data quality and confidentiality.

Overview

10
10
years of professional experience

Work History

Data Entry Coordinator

IMC Parts Authority
Dallas, TX
04.2024 - 01.2025
  • Performed data entry tasks related to customer accounts and order processing.
  • Evaluated and authenticated returns, exchanges and voids.
  • Provided outstanding service to new and long-standing companies and businesses by preparing quick orders for pick up and delivery.
  • Reviewed and verified data for accuracy and completeness before entering into the database.
  • Reviewed database entries to verify regulatory compliance.
  • Processed high volumes of numerical and alphanumeric information quickly and accurately.

Lecturer, Dance

University Of North Texas
Denton, TX
10.2022 - 10.2024
  • Monitored and evaluated student participation and progress, providing constructive feedback to encourage academic growth.
  • Collaborated with faculty members in curriculum development and revision processes to ensure course content remains current and relevant.
  • Collaborated with other lecturers to evolve course content and teaching policies.
  • Built strong student rapport by driving studio participation and discussions and providing academic advisement.

Director/Senior Lead Instructor

Kingdom Collegiate Academy
Dallas, TX
09.2019 - 09.2024
  • Spearheaded the development and launch of new performances and services.
  • Managed crisis situations to minimize impact on operations and reputation.
  • Oversaw strategic planning and implementation to ensure organizational goals were met.
  • Identified opportunities for improvement in operational performance metrics.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Developed policies and procedures to ensure compliance with academic standards.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.
  • Represented the organization at industry events, conferences, and public meetings.
  • Analyzed customer feedback data to identify trends in product performance or customer service issues.
  • Managing classroom expectations, lesson plans, and curriculum.

Data Entry Clerk

Teleperformance
Dallas, TX
09.2014 - 12.2018
  • Scanned and stored files and records electronically to reduce paper files and secure data.
  • Responded to daily inquiries and requests within mandated time frame to meet deadlines.
  • Analyzed and processed current data records to provide detailed reports.
  • Reviewed data for deficiencies or errors, corrected any incompatibilities and checked output.
  • Maintained data entry requirements by following data program techniques and procedures.
  • Updated databases with new and modified customer data.
  • Monitored changes in regulations affecting Medicare services provided.

Education

High School Diploma -

Cedar Hill High School
Cedar Hill, TX
06-2010

Skills

  • Data entry
  • Database management
  • Data verification
  • Documentation and recordkeeping
  • Time management abilities
  • Attention to detail
  • Record keeping
  • Efficient data entry techniques
  • Task prioritization

Affiliations

  • I am the founding Director of the cities youth Dance and Cheer Organization, founded in 2017. I do this work for my community and we have won dozens of awards under my leadership.

Timeline

Data Entry Coordinator

IMC Parts Authority
04.2024 - 01.2025

Lecturer, Dance

University Of North Texas
10.2022 - 10.2024

Director/Senior Lead Instructor

Kingdom Collegiate Academy
09.2019 - 09.2024

Data Entry Clerk

Teleperformance
09.2014 - 12.2018

High School Diploma -

Cedar Hill High School

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