Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
2009
2009
years of post-secondary education
Work History
Opthalmic Technician
Everett & Hurite Eyecare Specialists
Greensburg, Pennsylvania
04.2025 - Current
Assisted with patient intake and recorded medical histories.
Prepared examination rooms and ensured equipment was sanitized.
Conducted preliminary tests for visual acuity and eye health.
Operated diagnostic equipment for imaging and testing purposes.
Cleaned, sterilized, and maintained ophthalmic instruments according to established protocols.
Administered eye drops to patients as directed by physician.
Operated diagnostic instruments such as optical coherence tomography and fundus cameras.
Collected data from visual field testing, retinal imaging, corneal topography.
Provided assistance in the preparation of equipment for procedures.
Implemented safety protocols to protect patients and staff from infectious diseases.
Optometric/Laser Technician
Noble Vision Center
Greensburg , PA
08.2017 - 03.2025
Used internal and qualified external vendors to help engineering teams obtain supplies and services.
Helped front desk personnel with appointments, scheduling and product sales.
Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
Conducted tonometry or tonography tests to measure intraocular pressure.
Maintained smooth patient flow throughout facility, promoting efficient overall operations.
Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
Sent patient prescriptions to pharmacies and scheduled future appointments.
Office supply ordering.
Staff training
Insurance verifications
Insertion and removal training (soft contacts/scleral contacts)
Lipiflow,IPL,Radio Frequency, Blephex.
Dry Eye Testing.
Patient Care Coordinator
Allegheny Valley Hospital
Natrona Heights, Pennsylvania
06.2014 - 07.2017
Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
Compiled and maintained medical charts and reports in complex digital databases.
Assured regulatory compliance and professionalism across patient service.
Provided administrative support for patient care staff.
Completed insurance verifications and claim forms for patient intake and processing.
Scheduled evaluations and procedures for patients.
Receptionist Administrator
Chestnut Hlls Dental
Indiana, Pennsylvania
05.2011 - 09.2014
Displayed professional standards at reception desk to impress visitors.
Coordinated appointment calendar and balanced schedules to promote optimal productivity.
Managed office cleaning and sanitizing to comply with infection control protocols.
Obtained and processed payments from clients for products and services.
Handled diverse needs for clients in-person, by phone or through email.
Welcomed visitors and customers by greeting and answering or directing inquiries.
Performed data entry and other administrative tasks to support departments.
Organized files and spreadsheets to simplify staff access or retrieval.
Chiropractic Assistant
Nelson Chiropractic and Rehab
Export, Pennsylvania
05.2007 - 01.2011
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Scheduled appointments for patients via phone and in person.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Kept patient rooms clean between services and removed used linens for laundering.
Determined patients' insurance coverage by notifying carriers and submitted invoices after services had been performed.
Demonstrated, instructed and assisted patients in rehabilitative exercises to drive safety and minimize risk of further injury.
Documented exercises completed by patients to support charting and billing.
Educated patients about chiropractic care to help achieve health goals.
Acquainted patients with therapy procedures by explaining purpose and results of exercises.