Chelsie Walker
Medford,OR
Summary
Proven leader at OnTrack Rogue Valley, adept in patient care coordination and compassionate caregiving. Excelled in creating individualized care plans and fostering strong relationships, significantly enhancing client wellbeing. Skilled in healthcare regulations and CPR-certified, I consistently ensured quality standards. My ability to train staff and manage resources efficiently contributed to improved facility operations and team performance.
Overview
4
4
years of professional experience
Work History
Lead Direct Care Staff Member
OnTrack Rogue Valley
Medford, OR
07.2023 - Current
- Maintained strict compliance with state and federal guidelines, ensuring quality care standards were met consistently.
- Developed individualized care plans to address specific needs and improve overall wellbeing.
- Facilitated group activities that promoted social interaction and skill development among clients.
- Monitored medication administration, ensuring accurate dispensing and timely adherence to prescriptions schedules.
- Established strong relationships with clients'' families, fostering open communication channels for collaborative decisionmaking.
- Managed daily operations of the facility, ensuring efficient use of resources and adherence to regulations.
- Promoted a safe and comfortable environment for clients, resulting in increased trust and rapport.
- Assisted clients in achieving personal goals through tailored support and encouragement.
- Trained new staff members on best practices for direct care, leading to improved team performance.
- Coordinated transportation arrangements for clients'' appointments or recreational outings.
Server
Olive Garden Restaurant
Medford, OR
05.2020 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
North Pole High School
North Pole, AKSkills
- Professional boundaries
- Patient Care Coordination
- Healthcare regulations
- Compassionate Caregiving
- Transportation
- Client documentation
- Goal Setting
- Appointment Scheduling
- Fast Learner
- CPR Certification
- Relationship Building
Timeline
Lead Direct Care Staff Member
OnTrack Rogue Valley
07.2023 - Current
Server
Olive Garden Restaurant
05.2020 - 07.2023
North Pole High School