Chelsie Warren
Tacoma
Summary
Dynamic professional with experience as a school bus monitor at First Student, specializing in student safety and behavior management. Proven track record in fostering positive environments through effective communication and conflict resolution. Certified in first aid, dedicated to supporting diverse student needs and enhancing transportation experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
School Bus Monitor
First Student
Tacoma
10.2023 - Current
- Ensured the safety and well-being of students during bus transportation to and from school
- Enforced rules and regulations to maintain order and discipline, ensuring a safe environment for all passengers
- Addressed student behavior issues and conflicts promptly, promoting a respectful and safe atmosphere during transit
- Maintained a calm and controlled environment on the bus to minimize distractions for the driver
- Collaborated with bus driver to ensure smooth operation of daily routes, communicating any changes or concerns as necessary
- Provided assistance to students with special needs, including helping them secure seat belts or mobility devices
- Provided support and guidance to students who experienced anxiety or behavioral challenges during transit
- Documented incidents, accidents, or disciplinary actions in accordance with established protocols
- Attended meetings with transportation department staff to discuss route changes, student behavior trends, and any concerns related to bus operations
- Ensured that all necessary equipment (e.g., communication devices, first aid kits) were readily available on the bus at all times
- Developed strategies with school administrators to enhance student behavior on the bus, fostering a positive transit experience
- Followed state laws regarding traffic regulations while operating a school vehicle
Cook
MISSION WACO
Waco
05.2021 - 05.2022
- Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
- Executed recipes and portion control guidelines to ensure consistent quality of meals
- Oversaw food inventory management to reduce waste and enhance cost efficiency
- Coordinated with kitchen staff for seamless meal preparation and timely service delivery
- Maintained a clean and organized work area, adhering to sanitation regulations
- Adapted menus based on dietary restrictions or customer preferences
- Ensured compliance with health codes and regulations during food handling, storage, and preparation stages
Customer Service Representative for Wellcare
C3 Customer Contact Channels INC
McGregor
08.2019 - 10.2020
- Answered customer calls, addressing inquiries and providing assistance
- Utilized active and passive listening skills in customer communications
- Demonstrated product knowledge during customer interactions
- Inserted and updated customer data, ensuring accurate records and timely material orders
- Advancement of communication and problem solving skills
- Improved typing and ten-key skills through consistent daily data entry
Education
Bachelor of Arts - Elementary Education
Western Governors University
Remote06-2026
Associate of Applied Science -
Pierce College
Puyallup, WA06-2011
High School Diploma -
Governor John R Rogers High School
Puyallup, WA06-2009
Skills
- Student safety
- Child behavior management
- Behavior management
- De-escalation techniques
- Conflict resolution
- Classroom management
- Behavior observation
- Special needs support
- Active listening
- Effective communication
- Team collaboration
- Student engagement
- Patience and empathy
- Lesson planning
Certification
- Driver's License
- Microsoft Office Specialist Certificate
- Tacoma Pierce County Food Handlers Permit
- First Aid/CPR
- Washington State Drivers License
Timeline
School Bus Monitor
First Student
10.2023 - Current
Cook
MISSION WACO
05.2021 - 05.2022
Customer Service Representative for Wellcare
C3 Customer Contact Channels INC
08.2019 - 10.2020
Bachelor of Arts - Elementary Education
Western Governors University
Associate of Applied Science -
Pierce College
High School Diploma -
Governor John R Rogers High School