CHELSI PRETLOW
New Age Protection
District Heights,USA
1
Language
1
Certification
4
years of professional experience
Hardworking and dedicated professional with a strong work ethic, positive attitude, and commitment to maintaining high standards in the workplace. Focused on providing excellent customer service and ensuring customer satisfaction by addressing concerns professionally and efficiently. Reliable, personable, and eager to contribute to a team while continuing to grow professionally. I strive to go above and beyond expectations and would be a valuable asset to any organization.
Work History
Security Officer
6 Months- Monitored security areas continuously.
- Ensured adherence to safety protocols to protect personnel and property.
- Collaborating with the team for efficient security operations.
- Innovatively solving security-related issues.
- Streamlined team workflows for effective management and enhanced operational efficiency.
- Active Security License since 2024.
Driver
6 Months- Operated delivery vehicle safely and efficiently to ensure timely package distribution.
- Navigated assigned routes using GPS technology, optimizing travel time and fuel efficiency.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Followed all relevant traffic laws and safety regulations.
Store Associate
2 Months- Greeted customers, assisted in locating merchandise, and recommended options to enhance shopping experience.
- Ensured clean and safe shopping environment by regularly cleaning and monitoring store conditions.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Collaborated with associates to promote positive work environment, strengthening teamwork and support.
Visitor Service Assistant
11 Months- Delivered exceptional customer service, fostering a positive experience for patrons.
- Juggled multiple tasks efficiently, ensuring smooth operations each shift.
- Implemented and monitored safety and security protocols, escalating issues as needed.
Concierge
10 Months- Boosted customer satisfaction through active listening and effective communication.
- Successfully managed daily operations of concierge desk.
- Monitored staff performance and addressed inefficiencies to improve service delivery.
- Resolved conflicts at the concierge desk promptly to maintain high levels of customer satisfaction.
Administrative Clerk
8 Months- Updated customer records accurately, enhancing data reliability.
- Monitored and updated documents regularly to ensure compliance.
- Provided timely customer service, resolving inquiries efficiently.
- Delivered exceptional customer service, promptly addressing inquiries.
Education
High school diploma
BBA - Business Admin And Management
Skills
Customer Service Excellence
Problem-Solving
Conflict Resolution
Safety Protocols
Detail-Oriented
Time Management
Relationship Building
Certification
- Driver's License
- AED Certification
- CPR Certification
- Guard Card
- Certified Project Manager
- Food Handler Certification
- First Aid Certification
Languages
English
Timeline
Security Officer
New Age Protection
02.2026 - CurrentRead More
Driver
Amazon Titian H&R
07.2025 - 01.2026Read More
Store Associate
Target
01.2025 - 03.2025Read More
Visitor Service Assistant
Patriot Enterprises
04.2023 - 03.2024Read More
Concierge
River Place East
02.2023 - 12.2023Read More
Administrative Clerk
Hyattsville Auto Body 2
06.2022 - 02.2023Read More
Potomac High School
High school diploma
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Strayer University
BBA from Business Admin And Management
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