CHELSSEY GANN
Mansfield,AR
Summary
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational, and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
Overview
16
16
years of professional experience
Work History
Childcare Provider
Adult Education Center
Fort Smith, AR
08.2022 - Current
- Promoted children's emotional development.
- Collaborated with teachers to ensure that the best practices were followed.
- Demonstrated strong conflict resolution skills when necessary.
- Communicated effectively with parents and guardians, providing regular updates on children's progress and well-being.
Teller
Today's Bank
Mansfield, AR
01.2021 - 12.2021
- Guided customers in selecting appropriate financial products.
- Balanced cash drawer and maintained full accountability for assigned cash on hand.
- Greeted customers with professionalism and a courteous demeanor.
- Managed large volumes of cash and checks, efficiently handling transactions while minimizing errors.
Nightshift Supervisor
Children's Paradise INC.
Fort Smith, AR
04.2016 - 12.2020
- Handled all cash and credit payments.
- Lead a team of childcare workers.
- Developed and maintained relationships with parents, and other customers.
- Ensured compliance with safety regulations and company policies.
Customer Service cashier
Pic N Tote
Fort Smith, AR
03.2012 - 04.2016
- Handled daily credit and cash transactions for customers with accuracy and speed
- Maintained high standards of customer service during high-volume, fast-paced operations
- Resolved customer concerns to meet unique needs and boost satisfaction
- Counted money in drawers at the beginning and end of each shift to ensure amounts were correct.
Childcare Provider
Children's Paradise INC.
Fort Smith, AR
08.2008 - 03.2012
- Opener at child care facility
- Created an atmosphere that was stimulating, encouraging, respectful, and fun
- Managed multiple tasks simultaneously while responding quickly to the changing needs of the children.
Education
Associate of Applied Science - Early Childhood Education
University of Arkansas-Fort Smith
Fort Smith, ARSkills
- Customer Care
- Microsoft Office
- Professionalism
- Leadership
- Conflict resolution
- Quick learning ability
- Interpersonal Skills
- Time Management
- Teamwork and Collaboration
Timeline
Childcare Provider
Adult Education Center
08.2022 - Current
Teller
Today's Bank
01.2021 - 12.2021
Nightshift Supervisor
Children's Paradise INC.
04.2016 - 12.2020
Customer Service cashier
Pic N Tote
03.2012 - 04.2016
Childcare Provider
Children's Paradise INC.
08.2008 - 03.2012
Associate of Applied Science - Early Childhood Education
University of Arkansas-Fort Smith
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