Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Hotel Co-General Manager
Eureka Gold Country Inn
Eureka , Nevada
01.2018 - 06.2021
Managed daily hotel operations and staff to maintain optimal service standards.
Coordinated guest services to enhance visitor satisfaction and comfort.
Ensured compliance with health and safety regulations throughout the property.
Performed administrative tasks such as payroll processing or updating employee records.
Customer Service Representative
John Hancock
Manila, Philippines
01.2014 - 12.2016
Resolved customer complaints through effective communication and problem-solving skills.
Collaborated with team members to improve service delivery and customer satisfaction.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Teacher
Children Development Center
Marawi, Philippines
06.2011 - 03.2013
Developed engaging lesson plans for diverse learning needs.
Implemented classroom management strategies to maintain a positive, safe and orderly learning environment.
Collaborated with parents to discuss student development and concerns.
Pharmaceutical Sales Representative
D’Andrea Pharma
Ozamis, Philippines
05.2009 - 05.2011
Cultivated relationships with healthcare professionals to promote pharmaceutical products.
Managed territory sales plans to maximize market coverage and effectiveness.
Educated customers on product features and technical details to highlight benefits.