Christella Revolus
Pompano Beach,FL
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Healthcare professional committed to delivering high-standard patient care and support. Background includes assisting with patient assessments and providing essential care during clinical rotations. Known for effective teamwork and adaptability in dynamic healthcare settings, ensuring patient well-being and efficient workflow..
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Hotel Front Desk Receptionist
Beachcomber Resort & Villas
07.2022 - Current
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees and payments.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Resolved service-related problems and documented actions in system.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Kept accounts in balance and ran daily reports to verify totals.
Call Center Representative
Infinity Sales Group
02.2022 - 07.2022
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Educated customers on company systems, form completion and access to services.
- Engaged in learning and development opportunities to promote continued performance improvement.
- Assisted [Number] customers in average [Timeframe] by answering questions, responding to inquiries and handling telephone requests.
Education
Associate of Arts - Nursing
Broward College
Fort Lauderdale, FL08.2025
Associate of Science - Nursing
Broward College
Fort Lauderdale, FL 01.2024 - Current
Skills
Wound care
Patient assessment
Care plan implementation
Patient care
Vital signs monitoring
Telemetry monitoring
Flexible schedule
Catheter care
First aid and CPR
Timeline
Associate of Science - Nursing
Broward College
01.2024 - Current
Hotel Front Desk Receptionist
Beachcomber Resort & Villas
07.2022 - Current
Call Center Representative
Infinity Sales Group
02.2022 - 07.2022
Associate of Arts - Nursing
Broward College