Summary
Overview
Work History
Education
Skills
References
Timeline
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Chenelle Cole

Towson,MD

Summary

Diligent professional Leader with a talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.

Energetic self-starter and team builder able to navigate high-stress situations and achieve goals on time.

Overview

12
12
years of professional experience

Work History

Lead Business Office Associate-CSAD

CarMax
White Marsh, MD
02.2022 - Current
  • Responsible for managing day-to-day operations of the business office, ensuring compliance with company policies and procedures.
  • Handle multiple projects simultaneously while meeting strict deadlines.
  • Maintain accurate records of accounts receivable, accounts payable, payroll, inventory control, customer service, and other financial activities.
  • Maintain sensitive and confidential client information.
  • Supervise a team of Business Office Associates on various tasks such as making bank deposits, reconciling accounts, preparing reports and filing documentation.
  • Answering incoming phone calls, responding to inquiries and transferred calls as needed.
  • Manage calendar reminders for upcoming deadlines or events associated with the office.

Environmental Specialist

Triumvirate Environmental Inc
Baltimore, MD
03.2021 - 12.2021
  • Assessed environmental impacts of projects or activities to ensure compliance with relevant regulations.
  • Performed inspections of hazardous material sites to ensure safety protocols are followed during clean-up processes.
  • Maintained accurate inventory records for hazardous materials and chemicals.
  • Prepared reports summarizing findings from environmental studies or analyses.
  • Provided administrative environmental support to stakeholders office managers and other staff members.
  • Monitored industrial facilities for compliance with applicable laws and regulations regarding air emissions, wastewater discharges, hazardous wastes disposal practices.
  • Recommended corrective actions when noncompliance with environmental laws is detected.

Detention Officer

Maricopa County Sheriff
Phoenix, AZ
09.2012 - 11.2019
  • Developed relationships with inmates through positive interactions to reduce tension in the environment.
  • Organize and input records into various database systems such as Jail Management System, Order Entry, and Property Evidence.
  • Participated in the intake process, ensuring the accurate completion and filing of all required paperwork.
  • Ensured the security and confidentiality of sensitive information within the designated secure location of the detention facility, adhering to privacy protocols and regulations at all times.
  • Collaborate with bail bond companies, correctional facilities, and non-profit organizations to support inmate programs in both private and public facilities.
  • Monitor inmate behavior to ensure adherence to facility regulations and procedures.
  • Provide counseling to inmates regarding their rights, privileges, and facility rules and regulations.
  • Monitored inmate behavior to identify signs of distress or potential violence and intervene appropriately.
  • Ensured all paperwork was completed accurately and timely for court hearings or transfers.

Education

Bachelor of Science - Environmental Policy and Management

Indiana University - Purdue University Indianapolis
Indianapolis, IN
11-2020

Skills

  • Verbal & Written Communication
  • Complex Problem-Solving
  • Database Management
  • Office Administration
  • Interpersonal Skills
  • Customer service
  • Organization
  • Leadership

References

References available upon request.

Timeline

Lead Business Office Associate-CSAD

CarMax
02.2022 - Current

Environmental Specialist

Triumvirate Environmental Inc
03.2021 - 12.2021

Detention Officer

Maricopa County Sheriff
09.2012 - 11.2019

Bachelor of Science - Environmental Policy and Management

Indiana University - Purdue University Indianapolis

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Chenelle Cole