Cheng Saetern
Redding,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Line Cook
Red Lion Hotel
09.2023 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Line Cook/Front Desk Agent
Gaia Hotel And Spa
07.2022 - 05.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Collected room deposits, fees, and payments.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Service Consultant/ASM
Michael Toyota
10.2018 - 09.2021
- Provided information about service procedures and expected timelines.
- Provided exceptional support to customers, resulting in a significant decrease in complaint rates.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded proactively and positively to rapid change.
Education
High School Diploma -
Enterprise High School
Redding, CA06.2002
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Customer Service
Timeline
Line Cook
Red Lion Hotel
09.2023 - Current
Line Cook/Front Desk Agent
Gaia Hotel And Spa
07.2022 - 05.2023
Service Consultant/ASM
Michael Toyota
10.2018 - 09.2021
High School Diploma -
Enterprise High School
Similar Profiles
Lilean ColeLilean Cole
House Keeper at Red Lion HotelHouse Keeper at Red Lion Hotel
ADRIANA MONTANOADRIANA MONTANO
Front Desk Supervisor at Red Lion HotelFront Desk Supervisor at Red Lion Hotel
Michelle SagerMichelle Sager
Housekeeping Supervisor at Red Lion Hotel-Redding, CAHousekeeping Supervisor at Red Lion Hotel-Redding, CA