Chenin Leblow
Phoenix,AZ
Summary
Dynamic, customer-focused sales and customer success professional with a proven track record of internal promotions, pipeline ownership, and cultivating long-term relationships in the SaaS and wellness tech sectors. Expertise includes strong discovery skills, cross-functional collaboration, and guiding customers through complex platform decisions. Adept at balancing revenue goals with retention, expansion, and enhancing customer outcomes to drive sustainable growth. Committed to delivering exceptional service and fostering client satisfaction through strategic engagement and support.
Overview
9
9
years of professional experience
Work History
Mid-Market Account Development Representative
Momence
San Francisco, CA / Remote
07.2025 - Current
- Serve as a trusted early-stage advisor to mid-market fitness, yoga, and wellness operators (5–50 locations), focusing on long-term fit, retention, and operational success.
- Lead consultative discovery conversations to uncover customer goals around memberships, payments, reporting, consolidation and staff workflows.
- Secured meetings focused on high-value opportunities, including five-figure annual recurring revenue deals.
- Coordinated efforts with account executives to optimize post-sale processes and support client integration.
- Facilitated platform migration discussions (Mindbody, Arketa, WellnessLiving) to enhance customer experience.
Senior Sales Development Representative
Momence
San Francisco, CA / Remote
03.2025 - 07.2025
- Promoted for consistent quota attainment, customer-centric discovery, and strong internal collaboration.
- Consistently booked qualified meetings that converted into closed-won business, including opportunities in the high five-figure ARR range.
- Mentored newer SDRs on consultative talk tracks, objection handling, and value-based conversations.
- Contributed feedback from prospects to improve messaging, onboarding alignment, and ideal customer profiles.
Sales Development Representative
Momence
San Francisco, CA / Remote
10.2022 - 03.2025
- Generated qualified meetings through outbound calling, email, and social outreach while maintaining a strong focus on customer fit.
- Averaged 3–5 qualified meetings per week, consistently meeting or exceeding a monthly quota of 12.
- Regularly sourced opportunities that closed into meaningful ARR, helping drive predictable pipeline for Account Executives.
- Built detailed discovery notes and handoff documentation to support customer success post-sale.
Account Executive (SMB)
Podium
08.2022 - 10.2022
- Managed a full-cycle SMB sales process including prospecting, demos, and closing.
- Built and maintained pipeline through outbound and inbound leads.
- Ran product demos with key decision-makers, tailoring messaging to customer needs.
Loan Officer
Crest Mortgage
Scottsdale, AZ
03.2021 - 06.2022
- Evaluated loan applications by reviewing credit history, income, and financial documentation.
- Managed a loan pipeline and communicated status updates to clients.
- Translated complex financial concepts into clear, actionable guidance for customers.
- Proactively identified solutions for applicants facing credit challenges.
Enrollment Counselor
Western Governors University
Phoenix, AZ
05.2017 - 03.2021
- Guided prospective students through enrollment decisions using a consultative, goal-oriented approach.
- Consistently exceeded enrollment and retention targets.
- Trained and mentored new hires, contributing to team performance and onboarding success.
Education
Associate of Arts -
Gateway Community College
Phoenix, AZSkills
- Salesforce & Hubspot proficiency
- Discovery-driven sales
- Pipeline development
- Meeting performance targets
- Multi-location sales expertise
- Collaborative partnership development
- Objection handling
- Pipeline management
- CRM proficiency
- Cold calling
- Adaptability and flexibility
Timeline
Mid-Market Account Development Representative
Momence
07.2025 - Current
Senior Sales Development Representative
Momence
03.2025 - 07.2025
Sales Development Representative
Momence
10.2022 - 03.2025
Account Executive (SMB)
Podium
08.2022 - 10.2022
Loan Officer
Crest Mortgage
03.2021 - 06.2022
Enrollment Counselor
Western Governors University
05.2017 - 03.2021
Associate of Arts -
Gateway Community College