CHENIQUE GOODWATER
Goose Creek,SC
Summary
Dependable professional with extensive experience in patient care, customer service, credit assistance, and food service operations. Demonstrates strong organizational skills and an energetic work ethic, consistently completing tasks quickly and accurately. Proficient in problem resolution and maintaining smooth operations in fast-paced environments. Highly motivated with a strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
16
16
years of professional experience
Work History
School Bus Driver
First Student Bus Transportation
Mount Pleasant , SC
03.2022 - Current
- Ensured safe operation of school buses on designated routes for student transport.
- Conducted thorough pre-trip inspections to verify bus safety and compliance.
- Assisted students with safe, respectful boarding and exiting procedures.
- Managed student behavior, maintaining an orderly atmosphere on the bus.
- Effectively communicated concerns or schedule changes to school staff.
- Collaborated with dispatch for timely coordination of pickups and drop-offs.
- Monitored compliance with traffic laws during all driving operations.
- Reported delays, accidents, or transportation issues promptly to supervisor.
Customer Service
Bluewater Exxon
Mount Pleasant, SC
02.2016 - 02.2022
- Operated cash register efficiently, processing payments via multiple methods including cash, credit, and debit.
- Maintained thorough records of customer interactions within CRM systems.
- Resolved customer complaints swiftly while ensuring a positive experience.
- Trained new employees on company policies and effective customer service techniques.
- Restocked merchandise regularly to optimize product visibility and availability.
- Ensured checkout area was tidy and approachable for customers.
- Worked alongside team members to sustain smooth operations during busy periods.
- Enhanced store presentation through meticulous maintenance of the shopping environment.
Deli Clerk
Harris Teeter
Mount Pleasant, SC
05.2015 - 02.2016
- Prepared a variety of meats, subs, and pre-packed sandwiches for customer orders.
- Upheld strict food safety and cleanliness standards throughout work areas.
- Guided customers in product selection through informed recommendations.
- Sustained clean and visually appealing deli displays for enhanced presentation.
- Safely operated deli equipment while ensuring compliance with health standards.
- Worked alongside team members to maintain optimal inventory levels.
- Accurately processed customer transactions using point of sale system.
- Educated new employees on food handling protocols and effective service techniques.
Credit Representative
IQOR
North Charleston, SC
05.2014 - 02.2015
- Provided support to customers with Affordable Care Act insurance applications throughout open enrollment.
- Verified customer financial information by processing credit applications accurately.
- Ensured timely filing of payment documents and invoices for operational efficiency.
- Worked with team members to improve customer service strategies and outcomes.
Credit Representative
NCO Financial
North Charleston, SC
08.2013 - 05.2014
- Reviewed loan agreements for compliance with company policies and accuracy.
- Managed over 150 daily inbound calls, resolving customer issues promptly.
- Prepared comprehensive reports detailing credit decisions and recommendations.
- Collaborated with team members to enhance customer service strategies effectively.
Patient Care
MUSC
Charleston, SC
09.2009 - 07.2013
- Assisted patients with feeding while delivering meals as required.
- Managed inventory for patient care supplies to prevent shortages.
- Documented all patient care services accurately to ensure compliance.
- Organized and prepared food items for meal service efficiency.
- Implemented strategies that improved overall quality of patient care.
- Recognized with an award for exceptional patient care and customer service.
Customer Service
Kangaroo
Mount Pleasant, SC
03.2010 - 06.2013
- Processed customer purchases at register while maintaining accuracy.
- Maintained product stock to ensure availability for customers.
- Provided outstanding customer service, swiftly identifying client needs.
- Welcomed guests and ensured a positive experience throughout their visit.
- Worked collaboratively with team members to meet deadlines and objectives.
- Prioritized daily tasks effectively to enhance service delivery.
- Managed inquiries through various channels with attentiveness and care.
- Completed routine responsibilities efficiently to uphold service standards.
Education
High School -
Wando High School
Mount Pleasant, SCSkills
- Organizational proficiency
- Professional demeanor in interactions
- Energetic work ethic
- Efficient task completion strategies
- Sales and marketing expertise
- Cash handling accuracy
- Creative solutions to problems
- Safe driving practices
- Vehicle maintenance checks
- Compliance with traffic laws
- Communication effectiveness
- Customer relationship strategies
- Payment processing efficiency
- Inventory control techniques
- Teamwork and collaboration skills
- Conflict resolution abilities
- Problem-solving aptitude
- Time management expertise
- Training and development of employees
- Attention to detail in tasks
- Research capabilities in healthcare context
- Patient care excellence
- Compliance monitoring in healthcare settings
- Professionalism in patient interactions
- Appointment scheduling efficiency
Community Service
- Girl Scouts
- Meals on Wheels
- My Sisters House Incorporated
- Habitat for Humanity
Timeline
School Bus Driver
First Student Bus Transportation
03.2022 - Current
Customer Service
Bluewater Exxon
02.2016 - 02.2022
Deli Clerk
Harris Teeter
05.2015 - 02.2016
Credit Representative
IQOR
05.2014 - 02.2015
Credit Representative
NCO Financial
08.2013 - 05.2014
Customer Service
Kangaroo
03.2010 - 06.2013
Patient Care
MUSC
09.2009 - 07.2013
High School -
Wando High School