Chenoa Gaudia-Charles
Waianae
Overview
10
10
years of professional experience
Work History
Cargo Agent
Aloha Air Cargo
Honolulu
03.2026 - Current
- Maintained detailed records of shipments including weight, volume
- Performed maintenance checks on vehicles used for transporting cargo.
- Retrieved stored items and traced lost shipments, when necessary.
- Collaborated with team members to enhance workflow
- Coordinated cargo loading and unloading operations for timely departures.
- Inspected shipments for compliance with safety and regulatory standards.
- Worked closely with customs officials in order to facilitate clearance of international shipments.
- Organized freight according to destination requirements
- Coordinated the movement of goods between terminals and ensured efficient delivery of cargo items.
- Assisted customers with cargo handling, loading, and unloading activities.
- Verified proper documentation for shipments including bills of lading, manifests, customs documents and other required paperwork.
Customer Service Cashier
Chuck E Cheese
Kapolei
03.2023 - 02.2026
- Processed customer transactions efficiently at the cash register.
- Assisted guests with inquiries and resolved concerns promptly.
- Maintained cleanliness and organization in the service area.
- Managed inventory and restocked supplies as needed.
- Collaborated with team members to enhance customer experience.
- Provided friendly and engaging service to guests of all ages.
- Handled cash, credit, and gift card transactions accurately.
- Educated customers on menu offerings and promotions effectively.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Facilitated discussions to encourage participant interaction and knowledge sharing.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Resolved any issues raised by participants during the training session in a timely manner.
- Conducted onboarding sessions to orient new staff members about company policies and procedures.
- Prepared and cooked menu items according to established recipes and standards.
- Collaborated with team members to ensure timely meal service and preparation.
- Implemented food safety practices to ensure compliance with health regulations.
- Assisted in training new kitchen staff on cooking techniques and safety protocols.
- Adjusted cooking methods based on dietary restrictions and customer preferences.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Cashier/Food Service Worker
Kalapawai Cafe and Deli
Kapolei
01.2022 - 01.2023
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with menu selections and answered their inquiries promptly.
- Maintained cleanliness and organization of the front counter area consistently.
- Handled cash and credit transactions with accuracy and integrity.
- Provided exceptional customer service to enhance dining experience at the cafe.
- Resolved customer complaints professionally to maintain a positive atmosphere.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Prepared high-quality coffee beverages following standard recipes and customer preferences.
- Operated espresso machines, grinders, and other equipment efficiently and safely.
Laborer/Firewatch Officer
Akamai Maritime Solutions
Waipahu
04.2021 - 11.2021
- Operated various hand tools and equipment for construction projects.
- Assisted in loading and unloading materials on job sites.
- Maintained clean and organized work areas to ensure safety.
- Followed safety protocols to minimize risks during operations.
- Conducted routine inspections of tools and equipment for functionality.
- Supported skilled tradespeople with various labor-intensive tasks.
- Worked with team members to ensure efficient workflow throughout the day.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
Laborer/Firewatch Officer
NSC Technologies Inc
Honolulu
10.2020 - 04.2021
- Maintained clean and organized work areas to ensure safety.
- Followed safety protocols to minimize risks during operations.
- Conducted routine inspections of tools and equipment for functionality.
- Supported skilled tradespeople with various labor-intensive tasks.
- Participated in training sessions to enhance job skills and safety knowledge.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Executed diverse physical labor tasks in various work environments.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Completed routine maintenance and repair.
Cashier/Cook
Leonard's Bakery
Waipahu
04.2019 - 06.2019
- Processed customer transactions at the register efficiently and accurately.
- Handled cash and card payments following company procedures.
- Provided friendly service, addressing customer inquiries promptly.
- Monitored product freshness and removed expired items from shelves.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
Retail Sales Associate/Cashier
Spirit Halloween Store
‘Aiea
09.2018 - 11.2018
- Assisted customers with product selection and inquiries during peak shopping hours.
- Operated cash register accurately and efficiently during high-volume sales events.
- Stocked merchandise on shelves, ensuring displays were visually appealing and organized.
- Maintained cleanliness of the sales floor and checkout areas throughout shifts.
- Processed customer returns and exchanges while adhering to store policies.
- Handled inventory counts and restocked items as necessary to meet demand.
- Greeted customers and provided excellent customer service.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
Lifeguard
Jeff Ellis Management
Kapolei
05.2018 - 07.2018
- Monitored pool area for safety and compliance with health regulations.
- Responded promptly to water emergencies and assisted distressed swimmers.
- Conducted regular safety drills and maintained readiness for rescue situations.
- Enforced facility rules and provided guidance to patrons on safe practices.
- Enforced all safety regulations and posted rules for patrons.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Patrolled to identify anyone needing assistance and offered immediate care.
Retail Sales Associate
Champs Shoe Store
‘Aiea
10.2016 - 02.2017
- Assisted customers in selecting footwear and accessories based on preferences.
- Maintained organized displays to enhance product visibility and appeal.
- Provided knowledgeable support on product features and benefits to shoppers.
- Collaborated with team members to create a positive shopping environment.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
Education
High School Diploma -
Nanakuli High And Intermediate
Waianae, HISkills
- Customs clearance
- Freight coordination
- Cargo compliance
- Import-export procedures
- Cargo handling
- Cargo coordination
- Regulatory compliance
- Effective communication
Timeline
Cargo Agent
Aloha Air Cargo
03.2026 - Current
Customer Service Cashier
Chuck E Cheese
03.2023 - 02.2026
Cashier/Food Service Worker
Kalapawai Cafe and Deli
01.2022 - 01.2023
Laborer/Firewatch Officer
Akamai Maritime Solutions
04.2021 - 11.2021
Laborer/Firewatch Officer
NSC Technologies Inc
10.2020 - 04.2021
Cashier/Cook
Leonard's Bakery
04.2019 - 06.2019
Retail Sales Associate/Cashier
Spirit Halloween Store
09.2018 - 11.2018
Lifeguard
Jeff Ellis Management
05.2018 - 07.2018
Retail Sales Associate
Champs Shoe Store
10.2016 - 02.2017
High School Diploma -
Nanakuli High And Intermediate