Chenoa Johnson
Cambridge,OH
Summary
Accomplished Human Capital Management Senior Analyst at Noble Correctional Institution, adept in HR Insights and leadership, significantly enhancing workforce planning and ADA compliance. Leveraged expertise in LEADS and John Maxwell's leadership principles to streamline HR processes, achieving notable improvements in employee satisfaction and operational efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Human Capital Management Senior Analyst
Noble Correctional Institution
Caldwell, OH
11.2021 - Current
- Serves as human resources coordinator for Noble Correctional Institution (NCI).
- Supervises assigned team members.
- Work with subject matter experts & conduct job analysis for development and workforce planning.
- Manages and oversees all personnel activities for NCI.
- Completes assignments by analyzing materials and applications of professional HR principles and makes determinations and/or recommendations based on thorough analysis of facts, both independently and with my team, depending on the nature of the issue.
- Ensure consistency in the application of civil laws, rules, collective bargaining agreements and related policies and procedures.
- Approve and enter personnel actions.
- Compose, process and approve position descriptions. Research recruitment methods and advertise and post vacancies.
- Research recruitment methods and advertise and post vacancies.
- Track, process and monitor workers' compensation, unemployment, and disability benefits.
- Maintain records of all employees off work and ensure notification to supervisors and appointing authority as needed.
- Enroll and advise employees regarding health benefits and wellness incentives.
- Schedule interviews and participate in preliminary screening and/or interviewing applicants.
- Maintain electronic merit files.
- Maintain a table of organization & position roster for NCI.
- Tracks, monitors and advises regarding Americans with Disabilities Act.
- Coordinates, tracks and processes, approves, and advises regarding performance evaluations and employee recognition.
- Collect and analyze data and trends, plans workforce needs and implements strategic human resources initiatives and action plans.
- Preform related administrative duties; prepare reports and correspondence, monitor payroll reports for negative trends, oversee human resources records, advises and counsels employees and management on human resources practices, researches and drafts responses to EEO complaints.
- Serves as management representative at unemployment, workers' compensation and/or board of review hearings.
- Attend meetings, conferences and/or workshops.
- Communicate with new employees during orientation.
- Conduct performance evaluation reviews.
- Ensure ACA compliance.
Administrative Professional 1
Noble Correctional Institution
Caldwell, OH
08.2018 - 11.2021
- Served as Administrative Professional 1 (Exempt) for the Labor Relations Officer 2, Investigator, and Institutional Inspector to provide secretarial assistance through routine administrative tasks (i.e., independently provides explanation, orally &/or in writing, of services or activities of assigned area.
- Acted as a backup to the Administrative Professional 4.
- Drafted & signed simple correspondence; researches responses to inquiries; compiled data; prepared reports, gathered statistics.
- Set up office procedures; coordinated daily work flow of office
- Requisitioned equipment & supplies through either agency purchasing agent or direct contact with established vendors.
- Produces typed copy, to include formatting or assisting in formatting, from standard or confidential written, dictated or oral instructions & proofread work.
- Performs other clerical duties (e.g., maintains files; sorts and routes mail; answers phones & screens calls; greets visitors; orders & stocks supplies; maintains calendar; makes copies; prepares materials for mailing; prepares time reports for payroll; schedules meetings).
Administrative Professional
Cambridge City Schools
Cambridge, OH
08.2013 - 08.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed strategies to streamline and improve office procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Established administrative work procedures to track staff's daily tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- · Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Cambridge City Schools employment 2003 - 2018.
Education
Associate of Applied Science - Mental Health
Muskingum Area Technical College
Zanesville, OH05.1992
Skills
- EEO & ADA Coordinator for Staff
- Law Enforcement Agency Data System (LEADS) Terminal Agency Coordinator (TAC)
- ICS - 100, 200, 300 level completion
- OCB Academy completion of all classes with the exception of arbitration
Leadership Programs
- HR Insights
- John Maxwell - 5 Levels of Leadership
Timeline
Human Capital Management Senior Analyst
Noble Correctional Institution
11.2021 - Current
Administrative Professional 1
Noble Correctional Institution
08.2018 - 11.2021
Administrative Professional
Cambridge City Schools
08.2013 - 08.2018
Associate of Applied Science - Mental Health
Muskingum Area Technical College