Chenyi Zhang

• Managed patient check-in, scheduling, phone calls, and front desk operations.
• Assisted with insurance verification, authorizations, and patient records.
• Communicated with patients regarding appointments, insurance, and general questions.
• Prepared treatment rooms and supported daily clinic operations.

• Supported an inpatient nurse station and worked closely with nurses and hospital staff.
• Responded to patient calls and communicated requests and concerns to nursing staff.
• Visited patient rooms to assist with non-clinical needs and provide support to patients and families.

• Supported students with academic goals, daily learning, and peer support programs.
• Assisted with school activities while developing communication and leadership skills.