Mariela Lezama-Tangen
Minneapolis ,MN
Summary
Dedicated and detail-oriented healthcare professional with experience as a Phlebotomist in a fast-paced clinical environment. Skilled in patient communication, maintaining accurate records, protecting confidential health information, and providing compassionate patient service. Experienced in working closely with healthcare teams while managing multiple priorities and maintaining accuracy under pressure.
Overview
1
1
Language
1
1
Certification
4
4
years of professional experience
Work History
Lab Assistant
Park Nicollet
Saint Louis Park, MN
09.2025 - Current
- Collected, labeled, and transported specimens following laboratory protocols and chain-of-custody requirements.
- Prepared samples and reagents for testing while maintaining strict accuracy and contamination control.
- Assisted technologists with specimen processing, accessioning, and workload organization during busy shifts.
- Verified patient and test information in laboratory systems to support correct sample handling.
- Maintained clean, organized work areas and restocked supplies to support uninterrupted lab operations.
- Disposed of biohazard waste and followed infection control procedures to ensure safety compliance.
- Communicated specimen issues promptly to clinical staff to resolve discrepancies and prevent delays.
- Logged samples correctly into computerized tracking system.
Cashier
Home Depot
Maple Grove MN
05.2025 - 07.2025
- Processed transactions accurately using point-of-sale systems and maintained balanced cash drawer.
- Assisted customers with checkout, returns, exchanges, and merchandise inquiries.
- Scanned products efficiently while verifying pricing, discounts, and promotions.
- Supported self-checkout operations and resolved routine register issues.
- Applied store policies for refunds, credits, and payment methods.
- Communicated with department associates to locate products and answer customer questions.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Barista
Starbucks
Eden Prairie, MN
06.2022 - 03.2025
- Prepared handcrafted espresso beverages and brewed coffee to Starbucks recipe standards.
- Delivered prompt customer service while taking orders and personalizing drink recommendations.
- Operated POS system to process payments, modifications, and mobile orders accurately.
- Maintained clean, organized café areas by restocking supplies and sanitizing workstations.
- Resolved customer concerns professionally while preserving friendly store experience.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
No Degree - General Studies
Normandale Community College
Minneapolis, MNSkills
Patient Scheduling
Patient Registration
Medical Terminology
HIPAA Compliance
Insurance Verification
Patient Communication
Data Entry
Customer Service
Attention to Detail
Multitasking
Healthcare Workflow
Certification
- PT - Phlebotomy Technician
Languages
Spanish
Native or Bilingual
Timeline
Lab Assistant
Park Nicollet
09.2025 - Current
Cashier
Home Depot
05.2025 - 07.2025
Barista
Starbucks
06.2022 - 03.2025
No Degree - General Studies
Normandale Community College