CHEQUELLA WALKER
Minden,USA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
26
26
years of professional experience
Work History
Payroll Bookkeeper
Webster Parish School Board
Minden, LA, USA
08.2015 - Current
- Fund Accounting
- E-Mail and Telephone Communication
- Payroll Liabilities
- Child Support Orders
- Prepare Paychecks
- Completed substitute payroll for employees and maintained detailed records of procedures.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Tracked employee vacation, sick and personal time.
- Audited timesheets and payroll records for accuracy.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Verified timekeeping records and handled any discrepancies with employees.
- Processed new hire paperwork and documents.
- **Payroll Reconciliation**: Regularly reconcile payroll accounts and statements to ensure accuracy and compliance.
Facility Operations Team Member
City Of Minden Louisiana
Minden, LA, USA
05.2012 - 08.2015
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
- Maintained order among participants and spectators to enforce conduct rules conformance.
- Conducted rounds within facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.
- Assisted in preparing recreational materials and supplies for each activity.
- Monitored participation in recreational activities to provide assistance to participants.
- **Facility Maintenance**: Regularly perform routine inspections of equipment and facilities to ensure operational readiness.
Customer Service Manager
Walmart
Minden, LA
02.2000 - 05.2012
- Led a customer service team, enhancing response times and improving customer satisfaction ratings significantly.
- Coordinated training sessions, empowering staff with skills to resolve customer inquiries effectively and efficiently.
- Developed streamlined communication protocols, fostering collaboration between departments to address customer needs promptly.
- Implemented feedback mechanisms, collecting insights to continuously enhance service quality and drive team performance.
Education
Education
Western Governors University
Salt Lake City, UTSkills
- Reviewing Data
- Reimbursement Processing
- Accurate Documentation
- Monthly Substitute Payroll Management
- Account Balancing
- Fund Accounting
- E-Mail and Telephone Communication
- Payroll Liabilities
- Child Support Orders
- Payroll system implementation
- Employee benefits administration
- Direct deposit management
Timeline
Payroll Bookkeeper
Webster Parish School Board
08.2015 - Current
Facility Operations Team Member
City Of Minden Louisiana
05.2012 - 08.2015
Customer Service Manager
Walmart
02.2000 - 05.2012
Education
Western Governors University