Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chequierra Frank

Crosby,TX

Summary

Dynamic and customer-focused professional with extensive experience at USPS, excelling in order fulfillment and shipping operations. Proven ability to enhance customer satisfaction through effective communication and meticulous attention to detail. Skilled in pallet jack operation and adaptable to fast-paced environments, ensuring safety and efficiency in all tasks.

Overview

7
7
years of professional experience

Work History

Sales/services Distribution Associate

Usps
06.2024 - Current
  • Welcomed customers entering with a warm and friendly greeting.
  • Processed cash/card transaction sales.
  • Operated forklifts and pallet jacks to efficiently move products within the warehouse.
  • Followed safety protocols to maintain a secure work environment for team members.
  • Loaded and unloaded shipments, ensuring accurate handling of goods throughout the process.
  • Collaborated with team members to streamline packing and labeling processes for shipments.
  • Maintained cleanliness and organization of work areas to promote operational efficiency.
  • Adapted quickly to changing priorities and tasks in a fast-paced distribution environment.
  • Supported senior staff with training on equipment use and proper safety procedures.
  • Boosted customer satisfaction by ensuring timely and accurate order fulfillment and delivery.
  • Received loads, checked merchandise and tagged with warehouse IDs.
  • Minimized product damage or loss through careful handling, appropriate packaging techniques, and adherence to storage guidelines.
  • Inspected merchandise for damage and discrepancies with documentation.
  • Prepared boxes, pallets and crates for outgoing shipments.
  • Maximized workforce productivity through effective communication of daily goals, priorities alignment, and performance feedback discussions among team members.

Cashier

Arlan’s Market
03.2020 - 02.2022
  • Processed customer transactions accurately and efficiently at point of sale.
  • Managed cash register operations, ensuring balanced drawers at end of shifts.
  • Assisted customers with product inquiries and efficient checkout experiences.
  • Maintained clean and organized checkout area to enhance customer satisfaction.
  • Collaborated with team members to optimize workflow during peak hours.
  • Handled returns and exchanges following store policies to ensure compliance.
  • Monitored inventory levels and reported discrepancies to management promptly.
  • Trained new cashiers on operational procedures and customer service standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Team Member

Kfc/Taco Bell
11.2018 - 11.2019

Education

High School Diploma -

Crosby High School
Crosby, TX
05.2020

Skills

  • Order picking
  • Adaptable to change
  • Loading and unloading
  • Shipping and receiving
  • Pallet jack operation
  • Maintaining safety standards
  • Workplace cleanliness
  • Documentation skills
  • Customer service
  • POS system use
  • POS system operation

Timeline

Sales/services Distribution Associate

Usps
06.2024 - Current

Cashier

Arlan’s Market
03.2020 - 02.2022

Team Member

Kfc/Taco Bell
11.2018 - 11.2019

High School Diploma -

Crosby High School

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