Chequita Williams
stone mountain,GA
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer service and conflict resolution. Demonstrated exceptional problem-solving abilities and attention to detail, enhancing client satisfaction and loyalty. Committed to continuous learning and adaptability, ensuring effective communication and teamwork in high-pressure environments.
Overview
27
27
years of professional experience
Work History
Tax Clerk
Dekalb County Tax Commissioner’s Office
03.2022 - 04.2025
Simplified the process of renewing registrations and title transfers for taxpayers.
Customer Service Representative
Walmart
04.1998 - 01.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Increased client satisfaction by resolving issues quickly.
Education
Druid Hills High School
Atlanta, GASkills
- Organizational growth
- Professionalism and integrity
- Continuous learning attitude
- Customer service
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Effective communication
- Adaptability and flexibility
- Decision-making
- Cash management
- Active listening
- Time management
- Problem-solving
- Teamwork
Timeline
Tax Clerk
Dekalb County Tax Commissioner’s Office
03.2022 - 04.2025
Customer Service Representative
Walmart
04.1998 - 01.2022
Druid Hills High School
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