Cheral Mroz

• Adapted instruction quickly to support varied student needs and learning styles.
• Followed lesson plans to maintain classroom continuity across K-12 settings.
• Supervised lunchroom and recess activities.
• Maintained accurate attendance, assignments, and daily classroom records.
• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

• Adapted instruction quickly to support varied student needs and learning styles.
• Supervised students during class transitions, lunch, and other school activities.
• Communicated promptly with staff regarding student needs and classroom updates.

• Coordinated executive calendars, meeting logistics, and conference room scheduling across multiple priorities.
• Managed travel arrangements, itineraries, and expense reconciliation using corporate administrative systems.
• Drafted correspondence, reports, and presentation materials with strong accuracy and confidentiality.
• Prepared meeting agendas, minutes, and follow-up actions to maintain workflow continuity.
• Assisted executives with communications, task prioritization, and daily administrative support.
• Developed strong working relationships with vendors to negotiate favorable contracts for office supplies and services.
• Maintained optimal levels of inventory control with diligent oversight on supply ordering practices.
• Managed confidential information with discretion, ensuring data security and regulatory compliance.
• Increased efficiency by preparing documents, reports, and presentations for executive management meetings.
• Fostered a cohesive work environment through event planning efforts designed to boost team morale.
• Enhanced executive productivity by managing daily schedules, appointments, and travel arrangements.
• Assisted in the coordination of special events, promoting a positive company image to external stakeholders.

Assisted in the coordination of four (4) Rental Managers, their Apartment complexes that consisted of 900 rental units and their maintenance teams

Prepared credit bureau reports for prospective tenants

Collected and posted security deposits, monthly rents, and damages

Prepared eviction notices

Compared move-in and move-out inspection reported for damages

Sent lease renewal notices

Compiled monthly reports for: rents collected, security deposit collected and rate of occupancy for each complex

Prepared billing of security deposit reimbursements

• Managed front desk operations, greeting members and guests with polished, professional service.
• Answered multi-line switchboard calls, routed inquiries, and relayed accurate messages promptly.
• Scheduled dining reservations, and event appointments using club systems.
• Processed member requests, payments, and account updates with accuracy and discretion.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.

• Dean's List 1989, 1990, 1991
• 3.7 GPA
• Minored in Meeting Management

• Dean's List 1986
• 4.0 GPA
• Majored in Travel and Tourism