Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LOLITA SIMMONS

Union Springs,AL

Summary

Experienced Medical Records Clerk with 14 years at Bullock County Hospital, specializing in patient records management and HIPAA compliance. Demonstrated success in improving customer satisfaction through effective communication and precise documentation. Proficient in electronic health records management and capable of multitasking to support seamless operations and patient care.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Substitute Teacher, K-12

Spur Staffing
Birmingham, AL
10.2024 - Current
  • Managed classroom behavior and maintained a positive learning environment.
  • Collaborated with regular teachers to ensure lesson continuity and student understanding.
  • Implemented school policies and procedures to promote student safety and well-being.
  • Monitored classrooms, ensuring that all students were safe and adhering to school rules.
  • Provided feedback to teachers on student behavior and performance in the classroom.
  • Assisted with classroom instruction, following lesson plans and providing additional support to students.
  • Established positive relationships with administrators, teachers and parents.
  • Enforced school policies regarding discipline, attendance, dress code.
  • Utilized various teaching techniques to motivate students and foster their academic growth.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Took attendance and maintained attendance records during period as substitute.
  • Answered student questions about course concepts.

Medical Records Clerk

Bullock County Hospital
06.2010 - Current

12 years of Maintained patient confidence by keeping patient records information confidential.

  • Processed medical records requests from outside providers according to facility, state and federal law.
  • Maintained patient records in compliance with security regulations.
  • Uploaded physician progress notes, history and physicals into electronic medical records.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
  • Delivered charts to assigned areas of hospital by following established routing procedures.
  • Gathered patient information by collecting demographic information from variety of sources.
  • Maintained accuracy, completeness and security for medical records and health information.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Maintained database for storage and retrieval of medical records.
  • Followed exact procedures for handling transfers and other releases of medical records.
  • Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
  • Provided compassionate support, addressing patient concerns and inquiries in a professional manner.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Intake Coordinator-Bradford Detox

Bullock County Hospital
01.2010 - 06.2010
  • Verify Insurance Qualifications
  • Setup patients for intake procedures
  • Performed Pre-Certifications for Insurance
  • Review lab work to insure patients meet intake qualifications
  • Fax information to long-term care facilities
  • Documented patient medical information, case histories and insurance details to facilitate smooth intake and payment processing
  • Managed approximately 30 incoming calls, emails and faxes per day from other facilities.

Education

Bachelor of Science - Health Education

Alabama State University
Montgomery, AL, USA
2007

High School Diploma -

Bullock County High School
Union Springs, AL
2001

Skills

  • Medical Records and Documentation
  • Informational Releases
  • Word Processing Software
  • Patient Rights
  • Customer Satisfaction
  • Records Scanning
  • Records Review
  • Doctor Communication
  • HIPAA Requirements
  • Office Support (Phones, Faxing, Filing,

Copying, and Scanning)

  • Patient Records Maintenance
  • Patient Communication
  • Medical Record Assessment
  • Customer Service Excellence
  • Electronic Health Records Management
  • Adaptable to Change
  • Multitasking Abilities
  • Appointment Scheduling
  • Organizational Skills
  • HIPAA Compliance
  • Medical Records Management
  • Classroom management
  • Communication skills
  • Behavioral management
  • Lecturing and teaching
  • Creative problem solving

Certification

  • Substitute Licenses 9/16/24-06/30/30

Timeline

Substitute Teacher, K-12

Spur Staffing
10.2024 - Current

Medical Records Clerk

Bullock County Hospital
06.2010 - Current

Intake Coordinator-Bradford Detox

Bullock County Hospital
01.2010 - 06.2010

Bachelor of Science - Health Education

Alabama State University

High School Diploma -

Bullock County High School
LOLITA SIMMONS
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