Chere Davis
Cato Fashions
Salisbury,NC
26
years of professional experience
Dynamic Store Manager with expertise in customer service, inventory management, and team leadership. Proven track record in enhancing sales performance and fostering a positive team environment.
Work History
Store Manager
26 Years 5 Months- Managed daily store operations, ensuring compliance with company policies and procedures.
- Trained and developed team members to enhance sales performance and customer service skills.
- Analyzed inventory levels to optimize stock management and minimize shrinkage.
- Implemented visual merchandising strategies to drive customer engagement and increase sales.
- Oversaw cash handling procedures, maintaining accuracy in financial transactions.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Established strong relationships with customers, enhancing loyalty and repeat business.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Store operations
Customer service management
Training and mentoring
Store opening and closing
Friendly and positive
Outstanding communication skills
Team leadership and coaching
Inventory management
Store merchandising
Cash management
Retail inventory management
Shift scheduling
Employee training
Recruitment and hiring
POS systems
Goals and performance
Supply ordering
Policies and procedures
Work Planning and Prioritization
Bank deposit procedures
Timeline
Store Manager
Cato Fashions
05.2000 - CurrentRead More
North Rowan High School
High School Diploma
Read More