Cheree Cooper
Roanoke,VA
Summary
Results-oriented professional with a driven spirit and strong communication skills, experienced as a Returns Clerk at Voyant Beauty. Expert in inventory control and proficient in operating forklifts, I enhanced workflow efficiency and improved documentation accuracy, ensuring timely processing of returns while maintaining safety standards.
Overview
11
11
years of professional experience
Work History
Returns Clerk
Voyant Beauty
Roanoke, VA
03.2016 - 09.2026
- Processed incoming returns efficiently to minimize backlog and ensure timely restocking.
- Inspected returned products for quality assurance and compliance with company standards.
- Utilized inventory management software to track return statuses and update records accurately.
- Collaborated with customer service team to resolve return-related inquiries and enhance client satisfaction.
- Maintained organized workspace to streamline return processing and improve workflow efficiency.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Documented returned product details in Software inventory tracking system.
- Operated electric pallet jack, forklift and manlift.
- Leveraged strong problem-solving skills to address any challenges arising during the returns process, ensuring minimal impact on overall workflow efficiency.
- Improved documentation accuracy by carefully recording details of returned items in the database for future reference and analysis.
Construction Worker
T.A.P
Roanoke, VA
10.2015 - 01.2016
- Ensured cleanliness and organization of job sites to promote safety for all employees.
- Executed loading, unloading, and transportation of materials between storage and production areas.
- Operated autonomously in a dynamic environment, consistently achieving productivity and quality standards.
- Executed collection and disposal of worksite debris to enhance safety standards.
- Collected waste and debris from job sites for proper disposal in refuse containers.
Education
Associate of Arts Early Childhood Education
The University of Arizona Global Campus
Roanoke, VA06-2022
High School Diploma -
William Fleming High School
Roanoke, VA06-2000
Skills
Driven spirit
Acknowledgement Awareness
Great communicator
Safety control
Fast learner
RF scanner operator
Forklift operator
Cherry/Stock picker operator
Inventory control
Work order closer
Organizer
Timeline
Returns Clerk
Voyant Beauty
03.2016 - 09.2026
Construction Worker
T.A.P
10.2015 - 01.2016
Associate of Arts Early Childhood Education
The University of Arizona Global Campus
High School Diploma -
William Fleming High School