Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Summer Haws

Summer Haws

Lehi,Utah

Summary

Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Very quick learner who's committed to performing responsibilities as quickly and efficiently as possible.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work history

Returns Clerk

Cencora
Salt Lake City, Utah
04.2024 - 09.2024
  • Inspected returned products, identifying and documenting reasons for return.
  • Reviewed damaged items to determine possibility of repair.
  • Processed returned products in internal systems, collecting data about source of returns.
  • Prepared pallets of returned items for outbound shipments.
  • Inspected products for damages and expiry dates before processing refunds.
  • Identified discrepancies in stocks through regular inventory management.
  • Supported team by demonstrating respect and willingness to help.
  • Carried out day-to-day duties accurately and efficiently.
  • Consistently arrived at work on time and ready to start immediately.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.

RBT (Registered Behavioral Technician)

ABS Kids
American Fork, Utah
08.2023 - 01.2024
  • Established and maintained working relationships with clients based on trust and non-judgement.
  • Helped service users to gain ability to function independently in society.
  • Monitored client progress and adapted support programmes to meet changing needs.
  • Reported on clients' progress to evaluate service impact.
  • Highlighted additional support provisions to maximise clients' growth opportunities.
  • Helped children with personal hygiene needs and taught young children to independently complete care tasks.
  • Supervised children's play at home and in external settings, ensuring their physical safety at all times.
  • Maintained secure, child-friendly environments with engaging activities and outdoor play.
  • Engaged children in stimulating learning-based activities and games.

Dishwasher

Bon Appetit
Lehi, Utah
12.2022 - 05.2023
  • Swept and mopped kitchen during and after shifts to maintain cleanliness.
  • Collected, washed and sanitised dishes and cooking utensils.
  • Maintained clean and safe environment to adhere to sanitation and safety guidelines.
  • Washed pots, pans and plates before and after use.
  • Carefully handled tableware to prevent breakage and loss.
  • Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
  • Ensured cleanliness, tidiness and organisation of dish room to mitigate potential health and safety risks.
  • Assisted kitchen staff during peak times, performing various tasks to support current service demands.
  • Maintained utensils, knives and kitchen equipment.
  • Monitored dishwashing machines' water temperature to ensure sanitary wash cycles.
  • Emptied garbage cans and disposed trash to eliminate waste.
  • Performed high-quality dishwashing services in busy kitchen environments, serving up to 250 guests daily.
  • Loaded, ran and unloaded dishwashing machines to increase overall efficiency.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Performed kitchen porter duties, including unloading and checking deliveries.

Housekeeper/ Breakfast Attendant

Tru by Hilton
Lehi, Utah
07.2022 - 11.2022
  • Vacuumed and steamed carpets, curtains and upholstered furniture.
  • Thoroughly cleaned, disinfected and deodorised bathroom areas.
  • Worked with strict attention to detail, providing thorough cleaning services within allotted timeframes.
  • Deep cleaned bathroom and kitchen areas to produce spotless, hygienic results.
  • Disinfected toilets and surfaces for reduced infection risk.
  • Washed internal and external windows and frames.
  • Prepared meals and snacks to suit specific dietary requests.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Loaded dishwashers and hand-washed fragile crockery items.
  • Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
  • Served guests promptly to ensure food remained at proper temperatures.
  • Transported food quickly between kitchen and restaurant areas to maintain temperature and quality.
  • Delivered exceptional, friendly and fast service.

Sweeper

Skyridge
Lehi, Utah
11.2020 - 05.2022
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Worked quickly to complete cleaning within allotted timeframes.
  • Reported breakages to supervisor.
  • Followed health and safety standards governing correct use of chemicals.
  • Spot cleaned and sanitised high-touch areas.
  • Vacuumed carpeted areas and mopped hard floors.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Emptied and cleaned trash cans following procedures.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Dusted countertops, ceilings and furniture for pristine environment.
  • Restocked, refreshed and sanitised bathroom facilities.

Associate

Kohls
American Fork, Utah
06.2020 - 10.2020
  • Maintained positive and professional demeanor under pressure, handling difficult situations with composure and tact.
  • Completed assigned tasks quickly and accurately, using strong time management and task prioritisation.
  • Identified and resolved potential problems to guarantee smooth and efficient workflow.
  • Showed initiative and a willingness to take on new challenges, consistently seeking opportunities to learn and grow.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Greeted customers entering store and responded promptly to customer needs.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Kept checkouts areas and general store clean and orderly.
  • Resolved customer complaints and answered queries about store products.
  • Assisted customers with finding items, completing exchanges and obtaining refunds.

Education

Lehi High School
Lehi, Utah
08.2019 - 05.2022

Skills

  • Customer Service
  • Stock counting
  • Returns
  • Teamwork and collaboration
  • Problem solving strength
  • Building relationships

Affiliations

  • Art
  • Refurbishing
  • Decorating
  • Crafts

Timeline

Returns Clerk

Cencora
04.2024 - 09.2024

RBT (Registered Behavioral Technician)

ABS Kids
08.2023 - 01.2024

Dishwasher

Bon Appetit
12.2022 - 05.2023

Housekeeper/ Breakfast Attendant

Tru by Hilton
07.2022 - 11.2022

Sweeper

Skyridge
11.2020 - 05.2022

Associate

Kohls
06.2020 - 10.2020

Lehi High School
08.2019 - 05.2022

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Summer Haws