Cheree Newman-Silvera
Sunrise,FL
Summary
Extremely skilled at adaptability as well as ensuring the enhancement of any work environment through innovation and effective communication. Solid interpersonal skills that allow for immediate and strong rapport with clients, associates, and supervisors. Well organized and detailed oriented while operating best in a fast paced environment.
Overview
7
7
years of professional experience
Work History
Biological Scientist II/Operation Logistics
Florida Department of Health Broward County
Fort Lauderdale , FL
2022.01 - 2022.11
- Oversee data analyst and quality assurance team entries to ensure performance quality.
- Provide research for vaccination site managers to locate and confirm sensitive medical records.
- Run detail reports to establish a quantitative record of total vaccines received and entered per day.
- Utilize Microsoft Excel to keep record of data that categorized vaccines by data and lot number.
- Collaborate with management to implement and evaluate improvements.
Biological Scientist II/Vaccine Quality Assurance
Florida Department of Health Broward County
Fort Lauderdale , FL
2021.05 - 2022.01
- Maintained the Florida Department of Health's standard of accuracy for medical records in the state database, FLSHOTS.
- Critiqued and corrected vaccines entries.
- Conducted research in order to confirm the validity of patient records.
Biological Scientist II/Vaccine Data Analyst
Florida Department of Health, Broward County
Fort Lauderdale , FL
2021.02 - 2021.05
- Processed 200 plus vaccine medical records per day into the state database, FLSHOTS, while meeting Florida Department of Health accuracy standards.
- Gathered data from various sources to confirm missing client information
Biological Scientist II/Contact Tracer
Florida Department Of Health Broward County
Ft. Lauderdale , FL
2020.08 - 2021.02
- Conducted telephone interviews of clients with confirmed or probable COVID-19, with a focus on motivational interviewing and cultural competency in order to establish the timeline of symptom onset and determine all possible outbreak exposures.
- Explained information and recommendations regarding isolation and quarantine parameters based on the Centers for Disease Control (CDC) and the Florida Department of Health in Broward County.
- Provided services available to case, and monitored case for ongoing needs and disease clearance.
- Maintained detailed records od cases and organize into periodic reports.
Fraud Investigator
PriorityONE Credit Union of Florida
Sunrise , FL
2018.02 - 2020.06
- Identified patterns of suspicious activity across multiple accounts or transactions.
- Maintained detailed records regarding investigations, including evidence collected and investigative techniques used.
- Collaborated with external agencies such as banks, credit card companies, law enforcement., when necessary.
- Participated in meetings with senior leadership team to discuss potential risks associated with current trends in fraud detection.
- Monitored customer accounts regularly for any changes or irregularities that may indicate fraudulent behavior.
- Responded promptly to reports from customers regarding possible fraudulent activities.
Member Service Representative/Teller
PriorityONE Credit Union of Florida
Coral Springs , FL
2015.10 - 2018.02
- Greeted customers in a friendly and professional manner.
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Assisted with the opening of new accounts and processed account maintenance requests.
- Verified identity information on new accounts using established procedures.
- Monitored compliance with organizational security protocols when interacting with members.
Education
Associate of Science - Surgical Technology
Sanford Brown Institute
Fort Lauderdale, FL2002-06
Skills
- Thrives in fast paced environment.
- Excellent communication skills with a focus on client and associate engagement.
- Solution oriented and natural leader.
- Experienced using Microsoft Word and Outlook.
- Quality Assurance Controls
Timeline
Biological Scientist II/Operation Logistics
Florida Department of Health Broward County
2022.01 - 2022.11
Biological Scientist II/Vaccine Quality Assurance
Florida Department of Health Broward County
2021.05 - 2022.01
Biological Scientist II/Vaccine Data Analyst
Florida Department of Health, Broward County
2021.02 - 2021.05
Biological Scientist II/Contact Tracer
Florida Department Of Health Broward County
2020.08 - 2021.02
Fraud Investigator
PriorityONE Credit Union of Florida
2018.02 - 2020.06
Member Service Representative/Teller
PriorityONE Credit Union of Florida
2015.10 - 2018.02
Associate of Science - Surgical Technology
Sanford Brown Institute
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